Ripon Branch


Welcome to Hays Travel Ripon! My name is Caroline and I am the Branch Manager. I have been in travel for 20 years now and still love every minute. I have travelled throughout Europe, parts of America and the Caribbean, New Zealand, and China to name a few. My passion is working within our local community and supporting local schools, sports clubs, and charities; which you can read more about this at the bottom of this page.

Charlotte has worked in the Ripon branch from being an Apprentice to now being the Assistant Manager. She loves going on holiday and takes as many as she can fit in. She is very close to her family and friends and also likes to socialise. Charlotte’s favourite place is Florida and she’s looking forward to going back soon. She prides herself on finding customers the perfect holiday and looks forward to planning yours! Ruby joined the company two years ago. In this time, she has enjoyed planning and booking many different holidays and destinations, and loves working within the team. Her favourite destination has to be Turkey and she goes as often as she can with her family or friends. She is also part of the Ripon Ladies Football Team in her spare time and plays most weekends.

Nicola recently joined the team after coming back into travel, which is her first passion. She is well-travelled both long haul and short haul and particularly loves to ski. In her spare time she volunteers at both the Ripon Charity Pantomime Group and Ripon Swimming Club. Sam is happy to assist you with all of your foreign exchange needs. You will have seen her lovely face on our Facebook page advertising our currency deals. She travels to her family holiday home in Northern Cyprus each year. Amber is our new apprentice who started with us in Summer 2019. She has recently travelled to Paris and her favourite destination was Tanzania. She is looking forward to learning all about Travel and completing her 2 year course with Hays Travel.

We offer all kinds of holidays, from European beach breaks to luxury cruises, but we're well known for our long haul, tailor-made holidays. We offer excellent service and work hard to create the perfect holiday for our customers - I think that's why so many of them come back and book with us.

Local community partnership

We recently had the pleasure of hosting afternoon tea at Sycamore Hall Care Home.

The residents were treated to sandwiches and cakes made by the Hays Travel staff and scones donated from Messy Buns. We also asked C&M Ices to drop by so we could share ice cream with them in the sun. We also donated 3 sets of Garden furniture so the residents will be able to enjoy sitting out in the garden this summer.

Ripon fundraiser
Caroline Eltringham

Branch Manager: Caroline Eltringham


Opened: 2010


ABTA: L7301


01765 605266


4A Westgate, Ripon, North Yorkshire HG4 2AT

  • Monday 10.00 - 17.00
  • Tuesday 10.00 - 17.00
  • Wednesday 10.00 - 17.00
  • Thursday 10.00 - 17.00
  • Friday 10.00 - 17.00
  • Saturday 10.00 - 17.00
  • Sunday Closed