Hays Travel Peace of Mind Guarantee Terms and Conditions

Peace Of Mind Guarantee

Make the most of free amendments up to 14 days before departure date!
All new bookings made can be amended free-of-charge up to 14 days before departure date.

*Not applicable to all suppliers

Subject to availability and payment of any increase in the holiday cost passed on by the supplier(s)

If the Foreign Commonwealth and Development Office (FCDO) guidance changes to advise against travel to your destination, and your departure is imminent, we will cancel your booking and issue you with a full refund within 14 days of cancellation

If the destination to which you are travelling moves to the “advise against all travel”` or “advise against all but essential travel”, lists or the FCDO advises against travel while you are on holiday, we will work with our suppliers to do our best to repatriate you before restrictions begin.