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Welcome to Hays Travel Southport! My name is Alyson and I am the Branch Manager. I have worked in travel for over 20 years, mainly working for Thomas Cook. I joined Hays Travel in November 2017, ready for when the Southport branch opened in December 2017. I have a wealth of experience especially in the North America area. I have travelled extensively across the world, but my all-time favourite destination would be Florida, where I have been a fair few times.
Marie is our Assistant Manager who also joined the team in December 2017. She has over 20 years’ of experience. Marie likes to travel and her favourite destination would be New York. Sara joined us in December 2017 as a Travel Consultant and is new to the travel industry. She brings with her over 13 years’ of customer service experience from her previous job roles. She has also travelled extensively over Europe and her favourite holiday destination is Costa del Sol in Spain.
Gayna also joined us in December 2017. She is also new to the travel industry but she brings six years’ of customer service experience. Gayna has travelled mainly in Europe but also Australia. She is fluent in German after spending a lot of time there; this being the reason Germany is her favourite holiday destination. Laura joined the team in January 2018 as a Travel Consultant and is also new to the travel industry. She brings over seven years’ customer service experience and has travelled to many destinations including Europe and America; with her favourite holiday destination being Florida.
Our newest recruit is Louise. She is our Apprentice and started with us in August 2018. She studied Travel & Tourism at school and was eager to put that knowledge in to practice. She is quickly learning the ropes in store and is studying for her NVQ at the same time. She is already a valued member of our team.
We pride ourselves on the fantastic customer service we offer to all our customers. We have a wide range of knowledge between us all and will always go that extra mile for our customers. We are unique being the UK’s largest independent travel agency, so we will check everything to get you the perfect holiday at the perfect price.
We specialise in all aspects of holidays from UK, short haul, long haul, and cruise - you name it we can do it! We can even book all your pre-travel needs, from car parking to airport lounges, and we also offer fantastic rates on our foreign currency.
We are always looking to give back to the local community and this year we have started working with North West Cancer Research. We will be getting involved in fundraising and helping to raise cancer awareness over the course of the year so keep an eye out for our events.
North West Cancer Research are the only independent cancer research charity fighting the toughest cancers in North West England and North Wales.
Branch Manager: Alyson Croft