Middlesbroughbranch

Middlesbrough branch profile

Welcome to the Middlesbrough Branch, My name is Kelly and I am the branch manager here in Middlesbrough, I have been with the company for almost ten years now, but have been in the travel industry for over twenty years in total. I have a wealth of knowledge and experience within the travel industry and have visited lots of fantastic destinations – From Butlins to Bahamas.

Lauren has quickly progressed through the ranks to her current role as assistant manager and is the Branch’s Long haul Specialist. She is really passionate about the USA. Jen has been with the company for several years now and has visited many different countries, her favourite destination is Las Vegas, she actually got married there in 2018! Kelly R is the branches longest serving member of staff, and has a wealth of experience and expertise which is invaluable within our team. We have Amy who has a wealth of knowledge of the Mediterranean destinations.

Ellie and Becca both started the Middlesbrough branch as apprentices and are now both fully qualified consultants, Ellie is our most memorable team member, who is seen once and never forgotten. She loves finding younger clients their perfect holiday, Becca loves Mexico and has also European City breaks so has a wealth of knowledge. Our newest starters, Diane, Emma & Sarah have quickly become invaluable additions to the team. Diane in particular has a wealth of experience when it comes to cruises and Emma has a wealth of knowledge about Las Vegas. Our current training apprentices are Faye, Nadia and Mae, all on track to complete their apprenticeship programs and become fully training sales consultants For all your curency needs, we have Caroline and Janet in our bureau, both know everything there is to know about all the world's "funny money" and will always strive to get the best rates in town!

With such a large team we ooze passion and knowledge. We have a large number of loyal customers and a growing number of new customers. We deal with a diverse range of products and destinations, booking holidays from Butlin’s to Botswana, Longhaul to Cruise, 18-30 to Villas in remote locations. We are confident in our role and that we have all the tools to ensure we can find every customer their perfect holiday. All our staff strive to give excellent customer service to every customer every time and this is something we are proud of and as a result a lot of our customers keep coming back year after year.