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Middlesbrough Branch Manager: Kelly Coley | Opened: 1999 | ABTA: G7213

49 Linthorpe Road,
Middlesbrough, TS1 5BS


Tel: 01642 247555

View our Middlesbrough branch Facebook page
Opening hours
Monday9:15am - 5:30pm
Tuesday9:15am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:15am - 5:30pm
Friday9:15am - 5:30pm
Saturday9:15am - 5:00pm
Sunday11:00am - 4:00pm

Middlesbrough branch profile

Welcome to the Middlesbrough Branch, My name is Kelly and I am the branch manager here in Middlesbrough, I have been with the company for almost ten years now, but have been in the travel industry for over twenty years in total. I have a wealth of knowledge and experience within the travel industry and have visited lots of fantastic destinations – From Butlins to Bahamas.

Lauren has quickly progressed through the ranks to her current role as assistant manager and is the Branch’s Long haul Specialist. She is really passionate about the USA. Jen has been with the company for several years now and has visited many different countries, her favourite destination is Las Vegas, she actually got married there in 2018! Kelly R is the branches longest serving member of staff, and has a wealth of experience and expertise which is invaluable within our team. We have Amy who has a wealth of knowledge of the Mediterranean destinations.

Ellie and Becca both started the Middlesbrough branch as apprentices and are now both fully qualified consultants, Ellie is our most memorable team member, who is seen once and never forgotten. She loves finding younger clients their perfect holiday, Becca loves Mexico and has also European City breaks so has a wealth of knowledge. Our newest starters, Diane, Emma & Sarah have quickly become invaluable additions to the team. Diane in particular has a wealth of experience when it comes to cruises and Emma has a wealth of knowledge about Las Vegas. Our current training apprentices are Faye, Nadia and Mae, all on track to complete their apprenticeship programs and become fully training sales consultants For all your curency needs, we have Caroline and Janet in our bureau, both know everything there is to know about all the world's "funny money" and will always strive to get the best rates in town!

With such a large team we ooze passion and knowledge. We have a large number of loyal customers and a growing number of new customers. We deal with a diverse range of products and destinations, booking holidays from Butlin’s to Botswana, Longhaul to Cruise, 18-30 to Villas in remote locations. We are confident in our role and that we have all the tools to ensure we can find every customer their perfect holiday. All our staff strive to give excellent customer service to every customer every time and this is something we are proud of and as a result a lot of our customers keep coming back year after year.

How we engage with the local community

Our branch organised a Charity Coach trip to York and donated all funds raised on the day to our Local Baby Hospice - Zoe's Place.

Staff attended the day and arranged a raffle on board as well as bingo and tombola - all customers on the day had a great time and most importantly we managed to raise £557.

Following the day trip we applied to the Hays Travel Foundation to have the funds matched and we were successful in our bid. As a result we were able to donate a total of £1114 to Elaine Dunning from the hospice. This is something we are very proud of!

More about our Local Community Partnership
Branch location

There’s a lovely warm atmosphere at Hays Travel Middlesbrough. We’ll go out of our way to find you your perfect holiday at a good price. Why not come in and see us? We’re easy to find on Corporation Road, just down from Debenhams.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Beverley, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.