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Jesmond Branch


Welcome to Hays Travel Jesmond! My name is Amanda and I am the Branch Manager I have been in the travel industry for over 30 years now. I have visited the Caribbean, Indian Ocean, Mauritius, the Maldives, and the beautiful Seychelles - which are a particular favourite of mine.

I have a great passionate team here in Jesmond. We have Christina who has been in travel for over 30 years. She has expert knowledge on cruises as she has cruised more than seven times herself. Her favourite destination so far is Hong Kong.

Brooke has been with Hays for 4 years and has some amazing knowledge and experiences. Her most favourite destination is Dominican Republic. Rachel our 2nd year apprentice joined us back in August 2017 fresh out of school. She has travelled to New York and Cyprus and is enjoying building her product knowledge. Demi is our new apprentice she has recently joined us her favourite destination is Tenerife and Siam Park is her favourite day out call in and she will tell you all about it.

We sell all sorts of holidays, with a broad range of expertise, and offer impartial advice. We also have amazing exchange rates on all major currency,If you have any currency left over after your holiday, call in to see us and we will buy it back commission free!

Local community partnership

In a joint effort six of the Hays Travel branches from around the North East got involved in the Trekking for Charlie event, in support of the Charlie Cookson Foundation.

Charlie’s story is an incredible example of courage and while it has a tragic ending, an incredible support network was born. The Charlie Cookson Foundation (CCF) provides financial support to parents of seriously ill children with life limiting conditions that require 24 hour nursing care or specialist nursing facilities. Understanding how difficult life can become, the foundation can help, up to a period of three months, with anything from payments or mortgage, rent, bills to basic daily goods.

To raise money and awareness of this great cause, members of the South Shields, Jarrow, Middlesbrough, Seaham, Jesmond & Metrocentre branches walked 14 miles from Sunderland’s Stadium of Light to St. James Park in Newcastle. This was a challenging activity however, knowing it was for a good cause made it a pleasure to take part in it.

Engagement with customers was great and the team had a lot of support from them, their families and friends. A massive well done to everyone involved!

Jesmond fundraiser
Amanda Gardner

Branch Manager: Amanda Gardner


Opened: 2014


ABTA: P6751


0191 2812345


16 Acorn Road, Jesmond, Newcastle, NE2 2DJ

  • Monday 09.15 - 17.30
  • Tuesday 09.15 - 17.30
  • Wednesday 09.30 - 17.30
  • Thursday 09.15 - 17.30
  • Friday 09.15 - 17.30
  • Saturday 09.15 - 17.00
  • Sunday Closed