Chester City Branch


Welcome to Hays Travel Chester City,

We have been open since June 2016 and welcome customers old and new to entrust us with their holiday and travel arrangements.

I'm Sarah the Branch Manager and have been in the travel industry for over 30 years, starting as a trainee and working my way up. I specialise in cruises, as this is my passion and have been on over twenty. I have a couple of favourite cruise lines MSC as they cater for all nationalities and Princess as they have retained their special treats, but I like all cruises and like to try different ones. I also enjoy city and beach holidays. But most of all I love making special memories for customers. Lucy is my Assistant Manager and has been with us for a couple of years and is a great asset to the shop. She loves going on beach holidays near and far, and for a time worked overseas, so has brought that knowledge to us. She is now one of my Orlando specialist having been there last year and doing extensive training. Lucy always gives her all to finding customers their perfect holiday. Vicky has been with Hays for 3 years, but has over fifteen years experience, she has travelled all over the world and has a fantastic knowledge of so many different countries. She specialises in long-haul holidays as well as city breaks, but is a great all rounder. Beth joined us in November she has travelled Australia extensively and tell you all about the best places to visit.

Here at Hays Travel Chester City, we pride ourselves in the warm welcome and excellent service we offer to each customer who walks through our door. We specialise in all types of holidays, ranging from UK holidays up to luxury cruises and worldwide multi-centre holidays. We can also provide all of the extras that enhance your holiday experience, including travel insurance, car hire, airport hotels and parking. Our foreign exchange service offers competitive rates and offer a buy back service for your leftover holiday money

Local community partnership

The smiling faces that welcome you in our branch are more than travel agents and they do more than sell holidays. We are part of our local community and are committed to making a difference to people's lives. Whether you're an organisation or an individual and have a worthy cause, don't hesitate to approach us for help with your fundraising efforts.

Sarah Sixsmith

Branch Manager: Sarah Sixsmith


Opened: 2016


ABTA: P7001


01244 456786


5 Bridge Street, Chester, CH1 1NG

  • Monday 10.15am - 4.30pm
  • Tuesday 10.15am - 4.30pm
  • Wednesday Closed
  • Thursday 10.15am - 4.30pm
  • Friday 10.15am - 4.30pm
  • Saturday 10.15am - 4.30pm
  • Sunday Closed