Say hello to Becky, your assistant manager!

🧡 Location: Cruise Call Centre

🧡 Title: Cruise Assistant Manager

🧡 Email: becky.yuen@hays-travel.co.uk

🧡 Phone: 01202 124787

My name is Becky and have been working for Hays Travel for over 12 years.

I love cruising and waking up every day to a new destination to experience a new culture and have a new adventure.  From the sunrises to the stunning sunsets, every moment onboard is pure magical - This is the reason I love selling cruises and I believe there is a ship for everyone and if you haven't cruises before - definitely add it your bucket list.

There’s something truly special about stepping onto a Princess Cruises ship-it feels like coming home. I’ve sailed on Caribbean Princess, Majestic Princess, Sun Princess, Royal Princess, and most recently Sky Princess from Southampton. Each time, the friendly staff greet us like old friends, and the atmosphere instantly brings back memories. From the moment we board, it’s as if no time has passed. The service is warm, the vibe is relaxed, and the experience is consistently wonderful. Whether it’s a short getaway or a longer voyage, Princess Cruises always delivers that perfect balance of comfort, familiarity, and excitement. It’s why I keep coming back-and why I always recommend it to anyone looking for a truly memorable cruise.

One of my favourite things about Princess Cruises is the food-there’s so much choice, and it’s always delicious. From casual bites to elegant dining, you’ll never go hungry. The cabins are just as impressive: cosy, well-equipped, and perfect for unwinding after a day of exploring. The onboard atmosphere is relaxed and welcoming, and the crew are always happy to help. Whether you’re enjoying a quiet breakfast on your balcony or grabbing a slice of pizza by the pool, everything feels easy and enjoyable. Princess really knows how to make you feel at home while you’re sailing the world.

Princess Cruises doesn’t just take you places-it connects you to them. Whether you’re sailing through the Caribbean or departing from Southampton, every port feels like a new adventure. The excursions are well-organized, and the onboard team helps you make the most of each destination. But it’s the people-both crew and fellow travellers—that make the journey unforgettable. There’s a sense of community onboard that’s hard to describe but easy to feel. From sunrise coffees on deck to sunset dinners with ocean views, every moment feels like a postcard come to life. Princess Cruises has a way of turning travel into something truly magical—and I can’t wait for my next voyage.

One thing I always recommend to fellow cruisers is investing in the Princess Plus package. At just £50 per person per day, it’s packed with value-covering drinks, Wi-Fi, gratuities, room service, and casual dining. Most recently, they’ve added shore excursion credit, which is a fantastic bonus. The Wi-Fi alone is worth it; I’ve found it to be one of the most reliable at sea, perfect for staying connected or sharing your adventures in real time. It takes the stress out of budgeting onboard and lets you focus on enjoying the experience. Whether you’re relaxing in your cabin or exploring a new port, Princess Plus makes cruising smoother, more enjoyable, and totally worth every penny.