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St Helens Branch


Welcome to Hays Travel St Helens, where I am proud to be the Manager! I have been in the travel industry for 18 years and absolutely love my job. I have worked for Hays Travel for the last year and it’s a fantastic company to work for. What I love most about it are all the different customers that visit the branch on a daily basis; it doesn't matter what type of holiday the customer is booking, they still get the same service from myself and my team. My favourite holiday destinations are Las Vegas and the Far East. I love to sell cruises and I often do training courses to keep my knowledge up to date with all the new ships.

Let me introduce you to my team, who all share my passion for travel and customer service.

Michelle is my Assistant Manager and started her travel career 22 years ago. She has lived in Majorca, Lanzarote and Tunisia. She loves to travel to Cyprus and even had her wedding there too. Her favourite food is Greek. This year she will be doing a USA road trip for a special occasion. Emma has 21 years experience in travel and excellent in tailor-making a holiday for your special occasion. She has 3 children and mostly likes to visit Spain and its Islands. Lyndsey has 4 children so mainly goes on family holidays, Gran Canaria being one of her favourites. She also enjoys cottage breaks in the UK. Antonia studied Travel and tourism at college. Her customer service skills are amazing and one day would like to work her way up to be a manager. She is currently on maternity leave but we cant wait to have her back with us. Olivia joined us from an airline as cabin crew, her favourite places she's visited whilst working was Athens, and South Africa. She likes to stay in upmarket hotels with lively atmospheres. Ellie is our 1st Year Apprentice. She is loving studying travel and tourism and her favourite holiday destinations are Majorca, Florida and the Canaries.

We can provide and recommend a range of extras that will enhance your holiday experience and maximise your time away including competitive Insurance, Car-Hire, airport hotels or parking and many memorable experiences in each destination. Our In-Store Foreign Exchange service offers the most competitive rates in St Helens for Currency and is the best place to change your holiday money. We also offer a buy back service for all your left over holiday money. At Hays Travel St Helens we take extreme pride and time in providing a high level of customer service and a warm welcome to everyone. We will help make the booking and travelling process as easy and stress free as possible.

Local community partnership

The charity we have chosen to support this year is Pajama Fairies. Pyjama Fairies is the only UK charity to make pyjamas and surgical gowns specially designed for babies and children up to age 16 having surgery or any other associated medical test. They work to improve the quality of life of children and their families as they undergo surgeries and treatment. Pyjama Fairies mission is to make hospital stays easier for children and their families.

Gemma Bate

Branch Manager: Gemma Bate


Opened: 2018


ABTA: P7271


01744 332029


Unit 54, 10 Church Street, St Helens, WA10 1BD

  • Monday 09.00 - 17.30
  • Tuesday 09.30 - 17.30
  • Wednesday 09.00 - 17.30
  • Thursday 09.00 - 17.30
  • Friday 09.00 - 17.30
  • Saturday 09.00 - 17.30
  • Sunday 10.00 - 16.00