Middle East Travel Update
Caring for our customers and ensuring their safety is our priority.
We understand that the situation in the Middle East is worrying.
Please be assured that we are monitoring developments closely and following the latest guidance from the UK Foreign, Commonwealth & Development Office (FCDO).
We will contact you direct if your holiday booking is to a destination that the Foreign Office (FCDO) advises against all but essential travel to.
We are working through affected bookings in departure date order.
If your holiday is not affected by this advice, normal booking terms and conditions apply. If the situation changes we will contact you.
Thank you for your patience and understanding, we will continue to provide updates as further information becomes available.
FAQs
The Foreign Office (FCDO) at the UK Government provides regular updates on its website. You can view this by clicking here. On the FCDO website you can also sign up for email alerts to stay updated.
If you have a holiday booked to the affected area and are due to depart in the next week and we have not already contacted you, please get in touch with your local branch. They will liaise with your tour operator to find a solution that suits your requirements. You can find your closest branch by clicking here.
Due to the ongoing situation, we are prioritising our customers who are already in destination and need our immediate help. Our branch colleagues will be happy to help you.
Yes, if your holiday is not affected by current events, or you are not due to travel soon, you can amend your booking as per the tour operator’s terms and conditions.
You can view our Hays Travel branch finder tool by clicking here and find your local Personal Travel Consultant by clicking here