Travel Academy - Kirsty Sproat
No other travel company that we know lets you become an established travel consultant in only twelve weeks. This is an exciting training programme for personable and passionate people who have worked in sales, but have no travel industry experience.
Throughout the programme, we will support you through 6 months training delivered by our in-house training team who will help you build upon your product and destination knowledge to enable you to become a successful member of our retail sales team!
Kirsty Sproat joined us in March 2017 on the Hays Travel Academy programme, and within seven months was promoted to Assistant Manager and now is Branch Manager in Newcastle.
"I worked for an energy company for 16 and a half years as a team performance coach before joining Hays. Travel is something that I have always been interested in but with having no experience I was unable to get a job. A friend of mine works for Hays Travel and he recommended the Travel Academy Programme to me.
"The recruitment and training process was amazing! Everyone was so helpful and made me feel very welcome from the day I walked in for my interview. The training I was given was excellent; I learned so much in such a short space of time. The training team are fab at what they do".
"In December 2017, I applied for the in-house Rising Stars programme and I was lucky enough to be accepted. This was a great opportunity for me to learn some new coaching and managing techniques as well as attend the fantastic training courses that would help me with my progression in the company. The programme itself really made me think about my everyday role and how I can change my way of working to help and develop others in the branch. It has been really hard work but the rewards have been so beneficial; it has really given me the extra confidence I needed to fulfil my role as assistant manager and carry out the daily tasks that come with the job.
"The best part of my job is seeing the look on the customer’s face when I find and confirm their dream holiday; and the day they pick up the tickets is so exciting."