Manchester
Looking to take the next step in your career in one of the UK’s most vibrant and forward-thinking cities? Hays Travel is proud to be growing our team right here in Manchester — a city renowned for its industrial heritage, cutting-edge culture, legendary music scene, world-class sports, and famously welcoming people. We’re looking for enthusiastic, customer-focused individuals to join our Manchester branches and become part of the UK’s largest independent travel agency. Whether you’re an experienced travel consultant or branch manager, or you're looking to join our New to Travel programme, we offer full training, great benefits, and the chance to build a rewarding career in the heart of this exciting city. Come and be part of something special!
Things to Do
Manchester is a city that doesn’t just welcome you—it inspires you with its unstoppable spirit. Known for its striking Victorian architecture and cutting-edge modern design, it’s a place where heritage and innovation go hand in hand. Begin your journey at the Science and Industry Museum, where the city’s pioneering past comes to life, then wander through the creative streets of the Northern Quarter, alive with colourful street art, record shops, and indie cafés. Football fans can feel the roar at Old Trafford or the Etihad Stadium, while music lovers can follow in the footsteps of iconic bands at legendary venues like the Albert Hall or Band on the Wall. The buzzing Spinningfields district offers sleek bars and dining, while the historic Castlefield area invites you to stroll along canals lined with red-brick warehouses. From vibrant markets and world-class theatre to a music scene that shaped generations, Manchester serves up culture, energy, and character in every season.
Experience Manchester's Football Culture
Football is woven into Manchester’s identity, and a stadium tour is the perfect way to feel the city’s passion. At Old Trafford, home of Manchester United, you can explore the dressing rooms, walk through the players’ tunnel, and step onto the famous pitch. The Etihad Stadium, home to Manchester City, offers behind-the-scenes access to press rooms, hospitality areas, and an impressive trophy display. On match days, the atmosphere around both grounds is electric — even non-fans can’t help but be swept up in the excitement.
Shop and Dine at the Trafford Centre
Just a short tram or bus ride from Manchester city centre, the Trafford Centre is more than just a shopping mall — it’s an experience. Its grand, palace-inspired interiors are home to hundreds of stores, from popular high-street names to designer labels. A huge dining quarter offers everything from quick bites to sit-down restaurants, while entertainment options include a multi-screen cinema, a large arcade, adventure golf, and Sea Life Manchester. With its mix of retail, food, and fun, it’s the perfect place to spend a rainy afternoon or a full day out.
Take a Canal Boat Tour
Manchester’s network of canals weaves through its industrial heart, offering a unique way to explore the city. A boat trip lets you glide past a mix of old red-brick warehouses, converted mills, striking modern buildings, and leafy stretches of waterway. Many tours include commentary on the city’s history, from its role in the Industrial Revolution to its present-day revival. Whether you choose a short sightseeing cruise or a longer trip out toward Salford Quays, it’s a relaxing and memorable way to see Manchester from a fresh perspective.
Getting Around Manchester
Manchester has a well-connected transport network that makes getting around simple. Frequent bus services cover most parts of the city, while the Metrolink tram offers quick links between the city centre and destinations like MediaCityUK, Altrincham, Bury, and the airport. For longer trips, Manchester Piccadilly, Victoria, and Oxford Road stations provide direct rail connections to cities and towns across the UK. Cycling is becoming more popular thanks to expanding bike lanes and easy-to-use hire schemes, and taxis or ride-hailing apps are always close at hand. Whether you’re commuting, exploring, or heading out for the evening, getting around Manchester is quick and convenient.
Our Roles
We offer a wide variety of roles to suit all experience levels at Hays Travel: whether you're an experienced travel consultant, have a management or foreign exchange background or are completely new to the industry and want to join our Apprentice or New to Travel programme, there's a role for you. Whatever stage you're at in your career, we’ll support your journey every step of the way. Read below for more information about the different job roles we offer and find your dream position!
Branch Manager
As a Hays Travel Branch Manager, you’re not just managing a team—you’re creating a supportive hub of excitement, inspiration and innovation. Leading your colleagues with passion and a commitment to exceptional customer experiences, your role goes beyond sales. You will help guide, develop and motivate your colleagues to be the best they can be. With a competitive salary, educational opportunities and unlimited bonus potential, we encourage you to strive for greatness. So, you can count on us to invest in your personal development from day one.
Assistant Branch Manager
Our Assistant Branch Manager positions are a great step onto the leadership ladder. With a keen eye for detail and a drive for excellence, you will support the Branch Manager in driving sales, enhancing customer service and coaching new starters. Your leadership and enthusiasm will not only motivate your team but also create a welcoming space where customers feel valued and excited about their next adventure. You're not just supporting the team, you're driving customer loyalty and making a real difference in our commitment to exceptional service.
Travel Consultant
Our Travel Consultants are personal guides to the world, who turn travel dreams into reality. Every day will be varied, fast-paced and challenging but refreshingly rewarding. With your wealth of knowledge and passion for exploring, you’ll inspire, listen, question and craft tailor-made holidays that suit your customers’ every need. As a master of detail, you’ll handle everything—from flights, cruises and hotels to excursions and hidden extras—ensuring a seamless and stress-free booking journey. All whilst building connections, hitting targets and letting your personality shine.
Foreign Exchange
Become a Hays Travel Foreign Exchange Consultant and be the final key to our seamless booking experience. As a trusted travel money advisor, you’ll guide travellers in securing great currency deals and make sure their adventures abroad start with ease and confidence. We encourage you to make every exchange more than just a transaction. Whether it’s providing expert advice on our range of currency options, offering competitive rates, or sharing travel tips, you’ll be the final friendly face that helps customers feel prepared and excited for their holidays.
New To Travel
Embark on your dream career! This is your unique chance to join our exciting industry with no previous travel experience, with management options also available! Combining your passion and excitement for travel with your existing sales experience, we will help you develop the expert product and system knowledge needed to thrive in the travel industry. By providing you with the best tools and award-winning training, we’ll build on your skills so you can understand our customers and adapt your selling style to bring our holidays to life and upkeep our famed customer service excellence.