Is there a minimum sales value?

There are no sales values put in place for you. What you achieve is simply down to you and how much hard work you put in.

Is there any out-of-hours support?

Absolutely, many of our departments are open well into the evening and on weekends; we are on hand to help and support you.

What happens when I go on holiday?

We have a customer service team who can help with bookings and queries on existing bookings whilst you are away.

That is entirely up to you, the more you put in, the more you get out. The earning potential is unlimited. Our top salespeople all say that they make more now than they ever could working in a branch/call center. Several of our homeworkers' profit was over £100k last year, of which they receive 60%.

Are there monthly management fees?

The Academy New to Travel Models have no monthly management fee for the first 12 months. The fee will then be £55 per month. The Experienced Travel Professional, Return to Travel, and Travel Trade models have a monthly management fee of £55.

Is there an upfront deposit for the New to Travel / Academy model?

Yes, if you choose the New to Travel Academy model, you will be required to pay an upfront deposit of £2400 inclusive of VAT. This equates to 6 months of your New to Travel Academy payment upfront and is non-refundable.

Will the Leads Supported model have any expectations of me?

In order to make the Leads Supported model work for you, you will need to ensure you have a working pattern you can commit to being online and ready to take leads. Your Business Development Coach will support you with conversion of the leads and offer coaching and development where needed & can share with you the busiest times of the day to work to assist with your planning.

What is the payment plan option for the New to Travel Academy model?

You will pay the upfront deposit of £2400 inclusive of VAT at the time of purchase. This will cover the first 6 months of trading. In month 7, for the remaining term of 18 months, you will pay £400 per calendar month.

I don’t have any UK Travel Agency Sales Experience

Our New to Travel Academy model would be applicable for someone with no UK Travel Agency Sales Experience.

I have UK Travel Agency Sales Experience, but it was over 5 years ago

Providing you have at least 5 years' experience, within the last 10 years, please look at the Return to Travel model. For anything outside of 10 years, please look at our New to Travel model.

I am currently working as cabin crew but seeking something to do when I am not flying

Providing you have at least 2 years’ experience and have been active within the last 5 years, please take a look at our Travel Trade model as this will give you the opportunity to become a self-employed work-from-home personal travel consultant.

I am working or I have worked in the Travel Industry but have never sold holidays (e.g., I worked at a Tour Operator Head office or on the road in Business Development)

Providing you have at least 2 years' Travel Trade experience that has been within the last 5 years, please look at the Travel Trade model.

Return to travel

Q: Can I choose my own hours?

You choose the hours that you work, our self-employed packages are completely flexible. It's your business, so the more hours you put in, the more you get out.

Q: How long will it take to be up and running?

Once we receive your signed consultancy agreement, we can have you up and running in four to six weeks.

Q: What kind of support will I receive?

You are supported by travel industry professionals working in a number of head office departments. In addition to this you will have a dedicated homeworking support team as well as a business development team who are on hand to answer queries and give you advice on how to market your business.

Return to Travel

Our Return to Travel offering is for those who have worked in a UK Travel Agency Sales environment for at least 5 years within the last 10 years. This is your opportunity to get back into the industry you love, with the support of the UKs largest travel agency, but with the benefit of being self-employed and working from home.

✓ Two week Induction Training
✓ Competitive Commission Earning Potential
✓ Support from a Business Development Coach
✓ Access to our ATOL protected Hays Tour Operator
✓ Educational opportunities

✓ Travel partner discounts / rates on own holiday bookings
✓ Access to The Hub - our dedicated Intranet site
✓ Reduced cost CLIA Membership – The World's largest Cruise Industry Trade association
✓ Preferential Rates with Travel CRM Software

Return to Travel

✓ Your Business, Your Time – Total Flexibility
✓ Progression Planning - Tailored support to ensure your business grows and succeeds
✓ Marketing Materials, Personalised Website and Specialist Social Media Support
✓ Business in a box – Laptop and Telephony Included

£995 + VAT

*Plus a Monthly Management Fee Applies

Request more information

Your return to travel questions answered

Can I choose my own hours?

Of course, yes. Our self-employed models are completely flexible and so the hours you work will be chosen by you based on your own schedule. Please remember that you are investing in yourself and working in the Travel Industry and so the more you put in, the more you could potentially get out of this.

How long will it take to be up and running?

The process will start with a contract being sent for signature, along with collection of the join fee. We will then go through the process of setting you up with systems and booking you onto Induction Training. We typically hold an Induction date each month and the cut off for booking is two weeks prior to the training date. You should be able to go live within 4-6 weeks of signing your consultancy agreement.

What kind of support will I receive?

Our Homeworking Division has a team of travel industry professionals on hand to support you. We have a dedicated Homeworking Operations team based at our Head Office in Sunderland plus you will be appointed a Business Development Coach to support you and offer advice.

Is there a monthly management fee?

The Management Fee is £65 per month, taken via direct debit

Is there any support for when I go on my own personal holiday?

Of course! When it’s time for you to take time out for your own holiday, simply complete an out of office form, and our Hays Travel Customer Services team will be on hand to help your customers should they need anything whilst you are away.

How do commission payments work?

Commission is paid 50% month after booking and 50% month after departure

Will I have my own website?

You would be listed on our PTC Branch locator. This will include a link to your website, which is not a bookable website. Hays Travel | Personal Travel Consultants | Find your Hays Travel holiday expert - Hays Travel

Can I be based abroad?

Our agents must be based primarily in the UK. With a UK address, passport, bank account and right to work in the UK.

I have UK Travel Agency experience, but it was over 5 years ago

Providing you have at least 5 years’ experience within the last 10 years, this Return to Travel model could suit. This is a new model, and terms and conditions will apply. We will review your experience and advise whether this model would apply, or you may be referred to the New to Travel model. For anything outside of 10 years, our New to Travel models will apply.