Award-winning training & development

We are committed to career development and pride ourselves on our coaching culture to help you reach your full potential. Our bespoke induction course is tailored to your role, so that you can settle into your new position from the very start.

Many of us joined the company from school and now hold management, team leader or other senior positions. We know the benefits of rewarding and promoting our staff - which is why our training programmes are designed to give you the skills and knowledge to climb the career ladder.

Christine
Christine
Customer Relations

Joined Hays in April 2014. Has worked in customer support and customer relations. Has been with Hays Tour Operating customer relations since March 2016.

Leanne
Leanne
Training

Joined Hays in 1992 as an apprentice in the retail division. Progressed from retail sales consultant to flights manager, to branch manager, and then into the training department as a senior trainer.

Peter
Peter
IT

Started in the travel industry 19 years ago. After starting in customer service, Peter soon moved into IT. Joined Hays in May 2000 as an IT helpdesk technician. He is now IT helpdesk manager.

Gillian
Gillian
Sales Support

Started as a trainee in the Seaham branch in 1996. Was promoted to assistant manager at Hetton before becoming manager back in Seaham. After ten years in retail, Gillian moved to head office and is now head of sales support.

Adam
Adam
Training

Started in 2007 as a retail apprentice. Progressed to travel consultant and then foreign exchange consultant. Adam then retrained and has been part of the team looking after the Hays Academy since July 2016.