Posted on Monday 29th April
The announcement was made as part of a power-list of the nation’s best agents by industry bible the Travel Trade Gazette.
More than 500 travel agencies and branches put themselves forward for consideration for TTG’s Top 50 Travel Agencies 2019 – in association with Kuoni - from which a shortlist of 110 finalists across 22 categories was devised.
The TTG Top 50 Travel Agencies list was revealed in a glittering ceremony in Birmingham on 25 April after an extensive judging process, which saw agents rated by tour operators and other suppliers, and then assessed by travel trade journalists.
Hays Travel Weymouth was named the South West’s Top Agency from a shortlist of five.
TTG group editor Pippa Jacks said: “Now in its fourth year, our Top 50 Travel Agencies initiative has seen us tour the length and breadth of the UK and Ireland to uncover its most dedicated and innovative travel agency businesses.
“Our winners demonstrate that travel retailing in 2019 is a vibrant and successful business sector, and that experienced travel professionals continue to add value through their expertise and by delivering extraordinary service to their customers.
"The team at Hays Travel in Weymouth impressed our judges with their huge team spirit, their entrepreneurial approach, their extraordinary focus on training, and the very impressive feedback they have received from clients. Huge congratulations to Katie and the team for this fantastic achievement."
Hays Travel’s retail and training director, Jane Schumm, said: “I’m absolutely delighted that our Weymouth branch has made it onto this prestigious list. At Hays Travel we pride ourselves on our high levels of customer service and the staff at our Weymouth branch are no exception; I’m really proud of them all.”
The shortlisting stage was undertaken by a panel of 60 travel suppliers including airlines, tour operators and car hire providers, who rated hopeful agencies according to their business performance, customer service and expertise. To decide which shortlisted agencies made it into the Top 50 list, a TTG journalist visited or interviewed each shortlisted agency to carry out an assessment.
Find the full Top 50 shortlist and more information on the process at ttgtop50.com