Help Centre

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Frequently asked questions
Do you offer emergency assistance?

We provide Out of Hours cover 365 days a year for your peace of mind.

Do you provide travel alerts?

Yes, we do provide you with warnings or alerts should there be an issue in the country that you are travelling to.

Can I book other arrangements?

As long as these arangements are travel related, we can book them!

We have good commercial terms with our suppliers so can offer you an efficient and competitive service for all your travel needs, such as car hire, car parking, transfers, airport lounges and much more.

Will I have an account manager?

Yes, an account manager will be assigned to your business to make sure all of your needs are met.

Each account manager will also have a buddy to ensure a smooth transition should your account manager be on annual leave.

Do I need to sign a contract?

No, it is not necessary to sign a contract to do business travel through us.

Do you store my details?

Yes, we complete an individual profile for each executive travelling.

We will hold details such as where you like to sit, account details, frequent flyer and loyalty numbers.

This will allow for a smooth process each time you book as we will know your complete travel requirements.

Do you provide credit?

Yes, we can provide credit for your business account.

Please note this is subject to a credit check.

Competitive rates

We can assure you that you are getting the most competitive rates when booking through us.

With our airline booking tools we can see how busy flights are and offer you alternatives should we see a more cost effective option for you.

For your convenience we can also hold off the flights whilst a decision is being made.