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Wrexham Branch Manager: Simone Murphy | Opened: 2003 | ABTA: P6773

15 Lord Street, Wrexham,
North Wales LL11 1LH


Tel: 01978 266611

View our Wrexham branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:30pm
Sunday10:00am - 4:00pm

Wrexham branch profile

Welcome to Hays Travel Wrexham! I have been in travel for 12 years and I started working for Hays Travel as an Apprentice in 2005. I have been a Manager for the last eight years and worked in Wrexham since 2013, so I have a regular and loyal customer base. Even though I am not local to Wrexham; I love working here. I recognise all the customers and know exactly what they want from their holidays; I also adore the relationship we have with our customers as a team.

I have travelled extensively; it is a running joke that I have been everywhere! I love to share my knowledge with customers and recommend excursions, restaurants, and new destinations. My favourites are Vietnam, South Africa, and The Maldives. I have also travelled around America, Cambodia, Mexico, Jamaica, Aruba and have recently returned from an amazing trip to Japan. I love to get my teeth stuck into an enquiry when it is a destination I have not been to before. I like doing the research into where is best to stay, and I particularly enjoy booking multi-centres, especially around the Far East!

In December 2017, I won the Directors Award for Outstanding Contribution for the second time in my career with Hays Travel, something I am extremely proud of.

Kayla is my Assistant Manager; she was recently promoted after starting here as a Travel Consultant in 2016. Last year, Kayla travelled to Cuba - which is now one of her favourite destinations - she hates to just lie around on a beach all day so was off out and about experiencing Cuba and doing different excursions. Jade is my Senior Travel Consultant; she has worked in branch for the last four years. Our customers love Jade and people are always waiting in the shop just to see her. Jade is well-travelled and loves Malta and Cyprus. She is also an avid Disney fan, so it’s no surprise she loves looking for Disney holidays.

Dion is our second-year Apprentice, in December 2017 she won the award for Top Apprentice in the North West, and she was also the top selling apprentice in the whole company - something we are all really proud of as a team. Dion is doing really well and is currently working towards her NVQ in Travel and Tourism. Leah and Holly are our first-year Apprentices. They started with us in September 2017 and are both getting on really well - we have had really good feedback about them from our customers including lots of really good Feefo reviews. Holly loves Gran Canaria and has lots of holidays booked for this year including Magaluf and Turkey. Leah enjoys cruising; she has travelled everywhere on cruises and especially loves the Caribbean! Carys is our Foreign Exchange Consultant – She has a travel background having previously worked for an online travel company and at the airport. She started working with us in December 2017, and loves getting customers the best prices on their foreign currency! We are also looking forward to welcoming our next apprentice Lauren who will be starting in August.

We book all types of holidays in the branch, and have experts in every area – Simone loves to book long haul, Bekki and Leah love to help book cruises, Jade loves Disney, and Dion has been on numerous 18-30 holidays so knows all the best places to party. So, whatever you’re looking for – we have someone in store to help with your enquiry.

How we engage with the local community

We support Nightingale House Hospice in Wrexham and last year raised just under £400 for them.

More about our Local Community Partnership
Branch location

Whatever type of holiday you're looking for; we'll be delighted to help. Come in and see us - we're located on Lord Street in the centre of Wrexham.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.