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Whitley Bay Branch Manager: Darren Wetherell | Opened: 2004 | ABTA: K1553

Unit 2, Park View Shopping Centre, Whitley Bay,
Tyne & Wear NE26 2TH


Tel: 0191 2531022

View our Whitley Bay branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Whitley Bay branch profile

Welcome to Hays Travel Whitley Bay! My name is Darren and I am proud to be the Branch Manager here. I have worked in travel for over 20 years and joined Hays Travel in 2004, when we opened the branch. I have a passion for travel and have not looked back since. My favourite destination has to be Dubai; with something for everyone, the sky’s the limit. A visit to the world’s tallest building, the Burj Khalifa is a must, and taking on the many water slides in Aquaventure is adrenaline pumping.

Let me introduce you to my team. Gemma our Assistant Manager and she has been in the branch since opening its doors. She has a wide and varied knowledge for all kinds of travel including cruising. Her favourite destinations are Greece and Hong Kong. Fern is our travel Consultants and has completed a 2 year Apprenticeship in Travel & Tourism. Bobbi is our 2nd year Apprentice and has built up a good knowledge of the travel industry. Bethany is our 1st year apprentice and joined us from school through our Apprenticeship programme and is looking forward to an exciting career. Julie is our Foreign Exchange Consultant. She is very passionate about currency and can enhance your holiday experience by recommending the best way for you to take your money abroad. Wendy joined us in December 2018 and has worked in travel for 8 years and has a wealth of experience. She is looking forward to a new challenge.

Whatever sort of holiday you’re looking for, we have something for you; from UK getaways and city breaks to beach holidays and even cruises around the world. We also offer competitive rates on currency through our in-house foreign exchange counter. We are a friendly team and pride ourselves on excellent customer service. We listen carefully to what our customers want and always go the extra mile to find them exactly what they’re looking for.

How we engage with the local community

We are proud supporters of Charlie Bear Cancer Appeal and the Tim Lamb Centre .

We arranged a few Christmas Market coach trips to support these two charities and raised a whopping £1775. At the recent Hays Travel Foundation meeting we were also successful in our match funding bid and have provided the charities with a further £1030.25 each.

Over the past year we have supported other local charities too such as Rock4Olly and North East Homeless. In total last year we raised £3838 between the charities and also received matched funding from Hays Travel Foundation of £2917. We love being involved with the local community and are very grateful for the support our customers give every year.

More about our Local Community Partnership
Branch location

Why not come in and see us? We’re inside the Parkfield Shopping Centre, in the centre of Whitley Bay.

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For 4 or more rooms please call our Groups Team on 0800 408 4037.