West Kirby Branch

West Kirby branch profile

Welcome to Hays Travel West Kirby! I have worked for Hays Travel for four years; I joined the Wrexham branch in North Wales as a Travel Consultant before being promoted to Assistant Manager nine months later. In 2016, I won Assistant Manager of the Year and was delighted to be given the opportunity to take on the brand new branch in West Kirby as Manager. My favourite type of holiday is a Caribbean cruise. I also love America, mainly Miami and New York. Malta is also one of my favourite destinations in the Mediterranean.

Eloise is my Assistant Manager; she has transferred from the Moreton branch. She was cabin crew for ten years so as you can imagine she has covered many different areas in Europe. She got married in Las Vegas, so knows all there is to know about weddings abroad. Eloise also spent Christmas in Lapland with her family and says it was such an amazing experience. Chloe will be your go-to for New York; it’s her favourite destination and she has visited many times. She can tell you the best attractions and give some great advice. Ben has joined us from the Wallasey branch and has been all over the world. He’s been to Vietnam and Cambodia twice, Thailand, the Maldives, Dubai, Jamaica, and so many more - he is really our long haul specialist.

Our new branch is located in the Crescent in West Kirby and we can’t wait to welcome new customers; hopefully gaining us a client for life. Customer service is very important to us at Hays Travel West Kirby and we always greet people with a smile. We are a friendly close-knit team with a great knowledge of various destinations; from beach holidays to city breaks, faraway holidays to cruises, and everything else in between. We love turning our customers' dreams into reality and then hearing all about their memories when they get home.

We can also provide all the extras that enhance your holiday experience, including travel insurance, car hire, airport hotels, and airport parking and lounges. We have an in-store foreign exchange bureau, which offers competitive rates on foreign currency and a buy back service for your leftover holiday money. As the UK’s largest independent agency, we have access to a wide range of tour operators, so we will do the shopping around so you don’t have to. The best deal is with us!

We are also going to be doing plenty of charity events and getting involved in the local community, it’s something that we are passionate about. We welcome any ideas and opportunities that we can help support. We are currently working with Ronald McDonald House Charity in Arrowe Park Hospital. The Ronald McDonald House at Arrowe Park Hospital is situated inside the hospital itself and provides respite for families quite literally seconds from their sick child's bed.

The average stay at the house in Arrowe Park Hospital is 22 nights, with the longest stay being 180 nights, and it currently costs around £100,000 per year to keep operational. Ronald McDonald House Arrowe Park is more than just a place to stay. It offers comfort, support, and a safe environment where families can interact, share their experiences, and know that they will always have a shoulder to cry on.

We are helping to raise money towards the charity. It’s such a great cause and we will be doing plenty to help those families in need.