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Washington Branch Manager: Colin Burns | Opened: 1987 | ABTA: 88030

58 The Galleries, Washington,
Tyne & Wear NE38 7SD


Tel: 0191 4150120

View our Washington branch Facebook page
Opening hours
Monday9:15am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:15am - 5:30pm
Thursday9:5am - 5:30pm
Friday9:15am - 5:30pm
Saturday9:15am - 5:00pm
Sunday11:00am - 4:00pm

Washington branch profile

Welcome to the Hays Travel Washington branch where I am proud to be the manager. I've been with Hays Travel for six years and have over 35 years experience in the travel and holiday business. I have travelled all around Europe and have enjoyed several cruises. If I have to pick a favourite place it will be mainland Spain. We are a big team here and have a wealth of experience and knowledge of many destinations.

Joanne is my assistant manager and she has been with hays for 17 years. Again Joanne has travelled extensively and currently enjoys her holidays with her young family. Her favourite place is The Maldives. Morgan has been with us for 3 years and is really passionate about the young and lively destinations around the Mediterranean, especially Ibiza. Emma has been with us for 4 years and whilst she too loves the party vibe, she is also really knowledgeable about the Caribbean. Nicole rejoined us recently after her maternity leave and she loved to holiday with her young family in Majorca. Talia is the baby of our group joining our apprenticeship scheme straight from school last summer. She likes to party and loves a good music festival. She recently saw The Rolling Stones too so her tastes are quite diverse. Her favourite destination though is Corfu.

Kirsty loves Tenerife and during her 9 years with us she visited the island several times with her family. Helen has been with us for 12 years and has a real passion for anything USA with Las Vegas and New York topping her list. Melanie joined us as an apprentice 4 years ago and is currently working on our Rising Stars programme, training for her development to management positions in the near future. She loves Mexico and recently paid a visit to Iceland which she says was absolutely amazing! Julia is our longest serving team member having been with this branch for over 20 years. She is really passionate about her service and has many repeat customers who love to book their holidays with her. She loves Mexico and also Tenerife and loves to trat her dad to a city break each year. Last but not least we have Val She looks after our Travel Money and is famed in The Galleries for her naughty list! Ask her about it when you call in. If you need travel money, Val is your girl and she can offer really sound advice as well as fantastic rates wherever you travel.

We have loads of knowledge and experience for you to take advantage of! Give us a call, pop in of visit our Facebook page for your next holiday.

How we engage with the local community

We are proud to support a charity called Cancer Connections. They provide care and support for anyone affected by this terrible illness. They provide counselling services to both patients and their families and can offer help and support when dealing with the financial issues that can arise.

In May we will have "The Vicky Hall Ball" raising funds for Cancer Connections in the name of Vicky who was a colleague of Colin and died from cancer aged just 34 years.

More about our Local Community Partnership
Branch location

Whatever kind of holiday you’re looking for, we’ll be happy to help. Come in and say hello; we’re on the upper level of the Galleries shopping centre, close to Northern Rock. Free parking is available in The Galleries car park.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Beverley, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.