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Wallsend Branch Manager: Danielle Coulter | Opened: 2004 | ABTA: K177X

Unit 1, The Forum, 1 Segendunum Way, Wallsend,
Tyne & Wear NE28 8JN


Tel: 0191 2632704

View our Wallsend branch Facebook page
Opening hours
Monday9:15am - 5:30pm
Tuesday9:15am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:15am - 5:30pm
Friday9:15am - 5:30pm
Saturday9:15am - 5:00pm

Wallsend branch profile

Welcome to the Wallsend branch of Hays Travel! Our team currently consists of 9 members of staff.

I am Danielle the Branch Manager. I started for Hays Travel in 2004 as an Apprentice and I have worked my way up to a Branch Manager. I have travelled to various places, but my favourite destination has to be Australia. I also specialise in Costa Del Sol and have a soft spot for Benalmadena.

Sarah has recently been promoted to Assistant Manager and has been in travel for 17 years. She has great knowledge about the Greek Islands, specialises in Ibiza and loves Es Cana. Melissa is our Travel Consultant and has worked in Hays Travel Wallsend for nearly 3 years. Melissa used to be a holiday Rep and has great knowledge on: Tenerife, Lanzarote, Cyprus Kos and Antalya in Turkey. Rebecca iis our Travel Consultant and has worked for Hays Travel for 8 Years. Rebecca has visited many destinations and specialises in holidays to the Dominican Republic and New York. Nathan is our intermediate Travel Consultant and has worked in Hays Travel Wallsend for 6 year. Nathan specialises in holidays to America. He has visited Phoenix, California, Las Vegas, New York, and Washington. Amanda and Kirsty are our Foreign Exchange consultants. They have all the information you need to make sure you receive a great exchange rate. We stock all major currencies and should you find us without, We can order in whatever you need within a short space of time.

Our two newest members are Chloe and Amy. Chloe is our Second Year Apprentice. She transferred from Hays Travel North Shields and has worked for Hays for just over a year. Chloes’ favourite holiday destination is Gran Canaria. Chloe also has a soft spot for holidays in Italy, where she has visited: Rome, Sorrento, Naples and is looking to return and visit Venice. Amy is our First Year Apprentice has recently just joined us at the beginning of August. Amy is our city break specialist and has recently Visited Barcelona and visited major attractions including the Sagrada Familia.

We offer all kinds of holidays from short breaks in the UK and city breaks to those far flung destinations and cruises around the world. Whatever you’re after we have something for you. We are a friendly and welcoming branch and pride ourselves on excellent customer service. We have a good mix of regular and new clients and can offer every type of holiday. We can also offer foreign currency at competitive rates and attraction tickets around the world.

How we engage with the local community

We recently hosted an exclusive charity day in branch to help a local girl Jessica Mills and we raised £676.

Jessica has mitochondrial disease which on its own is more common than cancer. The strain Jessica has is called Kearne-Sayers Syndrome and is one of the rarest kind. There is no cure and her life has been a balancing act of reacting to each symptom. Jessica has been faced with Diabetes, Muscle wastage, a peg fitted, a pacemaker fitted and various operations including eye sling surgery so she could continue to see. Through all of this Jessica has taken it all in her stride and smiled the most gorgeous warming smile you can imagine. Jessica is now supported at home with 24 hour care and enjoys the small things in life

We have also been supporting Charlie Bear Childrens cancer appeal for the past 5 year and we have raised more than £12,000. Charlie Bear for Cancer Care is the charitable fund dedicated to raising funds for the Northern Centre for Cancer Care (NCCC) at the Freeman Hospital in Newcastle.

More about our Local Community Partnership
Branch location

We are a really friendly team with lots of knowledge about travel – and I think that’s why so many people come back and book their holidays with us time and time again. Why not come and meet us for yourself? We’re easy to find, just next door to Barclay’s bank.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Beverley, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.