Sunderland Branch


Welcome to Hays Travel in Sunderland where I am proud to be the manager. I have travelled to many European destinations but also as far as New York, Mexico and Seychelles and I am happy to help with any holiday requirements.

Hayleigh is our Assistant Manager and has worked in the branch for the past 12 years. She loves travelling to Kos with her family and specializes in long haul destinations. Kirsty , another Senior Consultant, joined Hays Travel 10 years ago, and specialises in booking groups to young and lively destinations. We also have Devon who joined us in May from our Seaham branch who loves the Canary Islands. Kate has been with Hays for years and has worked in our Houghton branch and our Hays faraway team she loves China and has vast Longhaul knowledge.

Lorraine is also part time and recently joined us from our Fulwell branch she has been in travel for over 20 years and can help with all destinations. Charlie our 2nd year Apprentice loves anything to do with Disneyland. Chloe is our 1st year apprentice and has been with us since August 2017 she is soon to be our 2nd year. Arron and Caitlynare our brand new 1st year apprentices having just joined us in August. Finally, we have Lynda and Steph who work in foreign exchange and know all things money. Megan joined us on our fantastic academy programme and has quickly become a passionate travel agent who just loves to help! Asked for her favourite destination she could not decide between tenerife and Florida. 

We book all types of holidays from UK breaks to long-haul, multi-centre, and cruise holidays. We pride ourselves on giving excellent customer service and, although we have a lot of repeat customers, we treat every customer the same.

As a team, we have a huge wealth of knowledge and experience to share with you.

Local community partnership

We recently raised cash in support of aspiring Paralympian and local wheelchair fencing superstar Joshua Waddell. The team in our branch will be donating £523.60 towards helping the 15-year-old achieve his dream and compete in the Tokyo Paralympics 2020.

In order to make this a reality, he has to complete a number of international competitions and extensive training in the years leading up to the Games.

The funds we raised through a coach trip to York, where friends and customers of our branch enjoyed a day out while supported a local sports talent. We’ve had great feedback so far and enquiries from people asking when we are next having a coach trip.

We would like to wish the best of luck to Josh! Being able to make this contribution is fantastic, and we hope that he is now one step closer to fulfilling his dream.

Sunderland fundraiser
Rachel Keith

Branch Manager: Rachel Keith


Opened: 1991


ABTA: 34115


0191 5677711


25 Vine Place, Sunderland, Tyne & Wear SR1 3NA

  • Monday 09.00 - 17.30
  • Tuesday 09.00 - 17.30
  • Wednesday 09.00 - 17.30
  • Thursday 09.00 - 17.30
  • Friday 09.00 - 17.30
  • Saturday 09.00 - 17.30
  • Sunday Closed