Hays travel Southampton branch

Southampton branch profile

Welcome to Hays Travel Southampton, I have been in Travel for 9 years. I have been very fortunate to have visited some amazing destinations over the years. My favourite places I have visited are New York, Florida, Cyprus, Turkey, Rome and the Bahamas. I absolutely love Cruising especially around the Eastern Mediterranean. I have been on over 20 Ships throughout my career; I feel I am very knowledgeable in advising which ship and Cruise Line is suitable for my customers. To me the Customers are the reason I love my job so much, knowing I have made them happy by booking their holiday, wedding or honeymoon is very satisfying.

Our Senior Travel Consultants are Sarah, Natasha and Louise. Sarah has been in travel for over 13 years. She has well-travelled; in fact she took a couple of years out to travel the world! Having experienced most destinations first hand, she is our worldwide specialist. Natasha has been in travel for four years and joined the team in 2015 from another Hays Travel Branch. She is our Florida specialist as she has visited many times and loves helping customers to book their dream holiday. She also has a wealth of knowledge on cruising. Louise joined the branch in March 2015 after she returned from working in France. She started in our Foreign Exchange bureau before moving over to become a Travel Consultant. She has a passion for travel, and loves exploring new and exciting locations.

Rhiannon has been in travel for three years and recently completed her apprenticeship with us. She enjoys travelling throughout Europe, and is looking to expand her knowledge of worldwide destinations. We also have a new apprentice called Megan who recently joined us from another branch. She is the youngest member of our team and is about to go into the second year of her apprenticeship. She is passionate about travel and very eager to learn. Our newest member of the team if Francesca who has recently joined us as our apprentice. She has studied travel and tourism at Southampton City College. She has a passion for travel and has visited Florida, Greece and Tenerife. Leah is our Foreign Exchange consultant and joined us in March this year. She has come from a very customer service focused background and she is keen to assist you with all you holiday money needs.

We pride ourselves on our attention to detail and the high levels of customer service we offer; we believe this is why so many of our new and regular clients trust their holiday arrangements with us. We specialise in package holidays, cruises, and tailor-made holidays, alongside long haul getaways and UK breaks. We can also provide all the extras to enhance your holiday experience; including travel insurance, car hire, airport hotels and airport parking. Our in-store foreign exchange service offers competitive rates on foreign currency and a buy-back service for your leftover holiday money.

How we engage with the local community

Our branch recently organised a Pub Quiz event and raised £227 in aid of Rose Road Association.

We held the event at our local Slug and Lettuce pub in Southampton for a fun filled night with our customers. The event started at 7pm and there was a great turnout with lots of different teams who took part. Everyone got involved with the quiz and there was also raffle with prizes generously donated by local businesses.

The funds raised will go towards Rose Road Association who work with children and adults with complex or multiple disabilities. They provide help and support such to the patients, families and carers, including suitable transport options and a centre where people can take part in activities.

Amy, our manager said, ‘We chose to raise money for Rose Road Association in particular because one of our members of staff have worked with the charity previously and know of the amazing work that they do’.

More about our Local Community Partnership