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South Shields Branch Manager: Debbie Howe | Opened: 1992 | ABTA: D2816

163 Prince Edward Road, South Shields,
Tyne & Wear NE34 8PL


Tel: 0191 4556411

View our South Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

South Shields branch profile

Welcome to the South Shields branch of Hays Travel! Our team consists of eight staff members. Firstly, there is me – Debbie - Branch Manager. I have worked at Hays Travel for over 26 years. I have travelled to various places, but my favourite destination has to be America. I also really enjoy cruises!

Kate is my Assistant Manager and has been in travel for 14 years. She specialises in the Costa del Sol and loves Puerto Banus. Emily has worked in the branch for seven years and she is an expert in young and lively destinations. She loves partying in Ibiza! Kaigan has worked for the company for three years now and his favourite destination is Amsterdam.

Rebecca transferred from Hays Travel Gateshead in 2016 and has worked in travel for three years. Lanzarote is her favourite destination. Lauren is our Foreign Exchange Consultant. She has worked at Hays since leaving school and will happily help the retail staff with any enquiries about Disneyland Paris! Chloe is the youngest member of our team. She is now in the second year of her apprenticeship and she loves holidaying in Benidorm. Our newest team member is Bethany - she joined us in August 2017 and her favourite place is Disney World Florida.

We offer you a wide variety of holiday types and destinations and our wealth of knowledge means we can be help you book your dream holiday. We have a lot of loyal customers who will only book holidays through Hays Travel South Shields; however, we’re continually attracting new customers too.

How we engage with the local community

Over 70 people joined our branch at our annual charity line dancing event, which raised a total of £960 in aid of the Alzheimer's Society.

The event took place at Hedworth Hall, South Shields, and saw line dancers from the area show off their finest moves in support of a charity very close to their heart.

It has been more than five years since the first time our team members helped the main organiser of the event, Pam Gowens, to fundraise for the Alzheimer's Society.

Pam, who is a former area manager for Hays Travel said: "The main reason why I got involved with this charity is because my partner has Alzheimers, so the Alzheimer's Society is certainly close to our hearts. I wanted to raise awareness of this fantastic charity and the work they do!

"The prizes the branch provided us with were fabulous. The event went better than expected, and the atmosphere was brilliant. We had some of the new line dancers involved and they certainly enjoyed it, which is something we're thrilled about. We're already getting requests for next year's event too."

More about our Local Community Partnership
Branch location

We deliver exceptional customer service and work hard to find you the perfect holiday – the many happy customers who keep coming back to book with us are testament to that. Plus, last year we won an industry award for our exceptional levels of service. Why not come and see for yourself? We’re located in The Nook and you can park for free virtually outside our door.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.