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South Shields Branch Manager: Debbie Howe | Opened: 1992 | ABTA: D2816

163 Prince Edward Road, South Shields,
Tyne & Wear NE34 8PL


Tel: 0191 4556411

View our South Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

South Shields branch profile

Welcome to the South Shields branch of Hays Travel! Our team consists of eight staff members. Firstly, there is me, Debbie, Branch Manager. I have worked at Hays Travel for over 26 years. I have travelled to various places, but my favourite destination has to be America. I also really enjoy cruises!

Kate is my Assistant Manager and has been in travel for 14 years. She specialises in the Costa del Sol and loves Puerto Banus. Michelle is covering Kate's maternity leave and has worked in Travel for 20 years! She has a wide knowledge on Cruise, Italy, Malaysia/ Singapore & Barbados! Kaigan has worked for the company for three years now and his favourite destination is Amsterdam.

Rebecca transferred from Hays Travel Gateshead in 2016 and has worked in travel for four years.New York is her favourite destination. Lauren is our Foreign Exchange Consultant. She has worked at Hays since leaving school and will happily help the retail staff with any enquiries about Disneyland Paris! Chloe has just finished her apprenticeship and she loves her lively holidays in Magalluf. Our 2nd year apprentice, Bethany, joined us in August 2017 and her favourite place is Disney World Florida. Our youngest member of the team is Elliette who joined us in August 2018, her favourite holiday is Amsterdam.

We offer you a wide variety of holiday types and destinations and our wealth of knowledge means we can be help you book your dream holiday. We have a lot of loyal customers who will only book holidays through Hays Travel South Shields; however, we’re continually attracting new customers too.

How we engage with the local community

We recently held our annual Line Dancing event in support of the Alzheimer’s Society. On the night guests enjoyed themselves and took part in the dancing while also participating in a raffle for a chance to win Hays Travel Vouchers.

This is a very popular event and we are always happy to see everyone having a good time. In total we have raised £1150.

Thank you all for your very kind donations and we look forward to seeing you again next year!

More about our Local Community Partnership
Branch location

We deliver exceptional customer service and work hard to find you the perfect holiday – the many happy customers who keep coming back to book with us are testament to that. Plus, last year we won an industry award for our exceptional levels of service. Why not come and see for yourself? We’re located in The Nook and you can park for free virtually outside our door.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Beverley, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.