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Shildon Branch Manager: Rachel Griffiths | Opened: 1990 | ABTA: 94281

63 Church Street, Shildon,
County Durham DL4 1DT


Tel: 01388 777000

View our Shildon branch Facebook page
Opening hours
Monday9:15am - 5:30pm
Tuesday9:15am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:15am - 5:30pm
Friday9:15am - 5:30pm
Saturday9:15am - 5:00pm

Shildon branch profile

Welcome to Hays Travel Shildon, I have worked in travel for 17 years, 10 of those with Hays Travel. I love booking all kinds of holidays from family getaways to longhaul adventures. I am from the town and it makes me very happy and proud to be manager for this happy shop that has been in the town for 28 years.

Let me introduce you to my team. Elaine is our senior travel consultant who started in this branch back in 1990. She has a wealth of experience and is very well travelled. She has visited many destinations from Thailand to Majorca. Ashleigh, who is assistant manager, has worked for Hays travel for 10 years and loves sending people all over the world. Denise who is also our senior travel consultant and has worked for Hays for 19 years. She is very well travelled and is our very own Judith Chalmers. Lily is our first year apprentice and started with us in August her favourite destination is Menorca and her dream destination is Iceland.

Here at Hays Travel Shildon, we pride ourselves in our attention to detail and in the high levels of customer service we offer and believe that is why so many of our new and regular clients trust their holiday arrangements with us. We specialise in package holidays, cruises, and tailor-made holidays, alongside long haul getaways and UK breaks. We can also provide all the extras that enhance your holiday experience, including travel insurance, car hire, airport hotels and airport parking. Our in-store foreign exchange service offers competitive rates on foreign currency and a buy back service for your leftover holiday money.

How we engage with the local community

Here at Hays Travel in Shildon, we have recently raised £375 in aid of our local school, Thornhill Primary by holding a coach trip event.

We love to get involved with our community and wanted to spread some festive cheer on a coach trip to visit Harrogate Christmas Markets. We were joined by our lovely customers for some fun games and lots of mince pies, of course, which were very kindly donated by our local Milligan’s! It was a great day and everyone enjoyed having a look around the stalls at the market.

People donated generously and bought raffle tickets to be in with a chance of winning a Hays Travel voucher. We would like to thank everyone that joined us and helped to raise £375 which is going towards supporting Thornhill Primary school, a fantastic cause for the children in our local area.

More about our Local Community Partnership
Branch location

Whatever your holiday requirements, we’ll be happy to help. Come and see us – we’re on Church Street, across from Costa and free parking is available nearby.

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For 4 or more rooms please call our Groups Team on 0800 408 4037.