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Ripon Branch Manager: Caroline Eltringham | Opened: 2010 | ABTA: L7301

4A Westgate, Ripon,
North Yorkshire HG4 2AT


Tel: 01765 605266

View our Ripon branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Ripon branch profile

Welcome to Hays Travel Ripon! My name is Caroline and I am the Branch Manager. I have been in travel for 20 years now and still love every minute. I have travelled throughout Europe, parts of America and the Caribbean, New Zealand, and China to name a few. My passion is working within our local community and supporting local schools, sports clubs, and charities; which you can read more about this at the bottom of this page.

Charlotte has worked in the Ripon branch from being an Apprentice to now being the Assistant Manager. She loves going on holiday and takes as many as she can fit in. She is very close to her family and friends and also likes to socialise. Charlotte’s favourite place is Florida and she’s looking forward to going back soon. She prides herself on finding customers the perfect holiday and looks forward to planning yours! Ruby joined the company two years ago. In this time, she has enjoyed planning and booking many different holidays and destinations, and loves working within the team. Her favourite destination has to be Turkey and she goes as often as she can with her family or friends. She is also part of the Ripon Ladies Football Team in her spare time and plays most weekends.

Nicola recently joined the team after coming back into travel, which is her first passion. She is well-travelled both long haul and short haul and particularly loves to ski. In her spare time she volunteers at both the Ripon Charity Pantomime Group and Ripon Swimming Club. Sam is happy to assist you with all of your foreign exchange needs. You will have seen her lovely face on our Facebook page advertising our currency deals. She travels to her family holiday home in Northern Cyprus each year and is currently involved in her own wedding plans for 2019. Marti has recently joined us as our new Apprentice from School. In her spare time she is part of a local Drama group and has volunteered for the National Citizen Service. She enjoys socialising with friends and is looking forward to learning to drive. She has travelled to Iceland as is excited to develop within her role at Hays Travel.

We offer all kinds of holidays, from European beach breaks to luxury cruises, but we're well known for our long haul, tailor-made holidays. We offer excellent service and work hard to create the perfect holiday for our customers - I think that's why so many of them come back and book with us.

How we engage with the local community

To show support to the Saving Yorkshire’s Dogs charity we recently held a holiday suitcase raffle.

SYD’s purpose is to provide rescue, rehabilitation and rehoming of vulnerable & at risk dogs in Yorkshire. We have raised funds for various causes and felt that we would like to support a charity that works with animals.

To raise funds we asked customers to bring in toys or foods for dogs in order to enter our competition to win our holiday suitcase filled with travel goodies. After we gathered all the donations we visited SYD and in addition to the goods we also volunteered and helped with the refurbishment of the centre.

We spent 2 hours at the centre and painted a wall, emptied a shed and put up some shelves as well as meeting the 5 dogs they had in care.

More about our Local Community Partnership

Branch location

Whatever your holiday needs, we can help. Come in and see us - we're easy to find, in the centre of Ripon, just off the market square.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.