My Booking

Questions about your booking? Contact us

Newcastle Branch Manager: Kirsty Sproat | Opened: 1992 | ABTA: D3575

5 Ridley Place, Newcastle Upon Tyne,
Tyne & Wear NE1 8JQ


Tel: 0191 2221400

View our Newcastle branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 7:00pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Branch profile

Welcome to Hays Travel Newcastle. Susan C has worked in the travel industry for over 36 years. She has fantastic travel knowledge and is extremely well travelled herself. Her favourite place is Barbados. Stacey has also worked in the travel industry for a number of years; she is your girl for holidays to New York and can recommend the best hotels and must-see attractions. Amanda is our longest serving member at the branch and has worked for Hays Travel for 18 years.

Stephanie joined us as an Apprentice and has progressed to a Travel Consultant; she is our Disneyland Paris expert. Susan S is our family holiday specialist and Jessica is our second year apprentice. Jessica's knowledge on the Far East is second-to-none and she can recommend tours and attractions that you must go and see. She has also visited a number of cities across Europe and the UK. Joanna is also a first year apprentice and has great knowledge of ski resorts as well as European holidays.

Hays Travel is the UK's largest independent travel agency - and this independence means we give you impartial advice. We're not tied to a particular tour operator and will search a wide range of suppliers to find you a great deal. Whether you're looking for a UK break, cruise, beach holiday or long haul travel, we can help. We also offer very competitive rates on foreign currency.

How we engage with the local community

We recently hosted an exclusive charity day in branch to help local girl Molly Bamborough. Molly, who turned 3 this year, has been battling Congenital Diaphragmatic Hernia since birth. The condition was diagnosed when her mother was 21 weeks pregnant as Molly was given a very slim chance of survival. She has had to go through 33 operations so far and this has had a serious impact on her life. We raised a total of £700 which will go towards helping Molly’s mother with some everyday living costs and perhaps some of the funds could be used towards taking Molly somewhere nice when she’s better. The outcome of the event was overwhelming and we are now looking forward to our next charity initiative.

More about our Local Community Partnership
Branch location

I've been working in the travel industry for 34 years and 27 years as a manager. Although we're a relatively large, city centre shop, we provide friendly, personal service. I think that's why so many people come back to book their holidays with us time and time again.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.