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ABTA
Middlesbrough Branch Manager: Kelly Coley | Opened: 1999 | ABTA: G7213
Address

49 Linthorpe Road,
Middlesbrough, TS1 5BS

Contact

Tel: 01642 247555
Email: middlesbrough@hays-travel.co.uk

View our Middlesbrough branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm
 

Middlesbrough branch profile

Welcome to the Middlesbrough Branch, My name is Kelly and I am branch manager here in Middlesbrough, I have been with the company for almost ten years now, but have been in the travel industry for over twenty years in total. I have a wealth of knowledge and experience within the travel industry and have visited lots of fantastic destinations - From Butlins to Bahamas.

Lauren has quickly progressed through the ranks to her current role as assistant manager and is the Branch’s Longhaul Specialist. She is really passionate about the USA. Jen has been with the company for several years now and has visited many different countries. Kelly is the branches longest serving member of staff, and has a wealth of experience and expertise which is invaluable within our team. Suzanne has been with us for almost ten years since joining as an apprentice. We also have Amy who has a wealth of knowledge of the Mediterranean destinations.

Ellie is our most memorable team member, who is seen once and never forgotten. She loves finding younger clients their perfect holiday. New starters, Diane and Emma have quickly become invaluable additions to the team. Diane in particular has a wealth of experience when it comes to cruises. For all your curency needs, we have Caroline and Stacey in our bureau, who, between them know everything there is to know about all the world's "funny money"!

With such a large team we ooze passion and knowledge. We have a large number of loyal customers and a growing number of new customers. We deal with a diverse range of products and destinations, booking holidays from Butlin’s to Botswana, Longhaul to Cruise, 18-30 to Villas in remote locations. We are confident in our role and that we have all the tools to ensure we can find every customer their perfect holiday. All our staff strive to give excellent customer service to every customer every time and this is something we are proud of and as a result a lot of our customers keep coming back year after year.

How we engage with the local community

Our branch organised a Charity Coach trip to York and donated all funds raised on the day to our Local Baby Hospice - Zoe's Place.

Staff attended the day and arranged a raffle on board as well as bingo and tombola - all customers on the day had a great time and most importantly we managed to raise £557.

Following the day trip we applied to the Hays Travel Foundation to have the funds matched and we were successful in our bid. As a result we were able to donate a total of £1114 to Elaine Dunning from the hospice. This is something we are very proud of!

More about our Local Community Partnership
Branch location

There’s a lovely warm atmosphere at Hays Travel Middlesbrough. We’ll go out of our way to find you your perfect holiday at a good price. Why not come in and see us? We’re easy to find on Corporation Road, just down from Debenhams.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.