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Metro Centre Branch Manager: Johann Little | Opened: 2016 | ABTA: P6949

Unit 1.89, Upper Blue Mall
Metro Centre, Gateshead,
Tyne & Wear, NE11 9YG


Tel: 0191 4326502

View our Metro Centre branch Facebook page
Opening hours
Monday09:00am - 9:00pm
Tuesday09:00am - 9:00pm
Wednesday09:00am - 9:00pm
Thursday09:00am - 9:00pm
Friday09:00am - 9:00pm
Saturday9:00am - 7:00pm
Sunday11:00am - 5:00pm

Branch profile

Welcome to Hays Travel Metro Centre. I have worked in the travel industry since I was 16 and have worked at Hays Travel for more than 14 years working in the Jarrow, Newcastle and Chester branches, starting as a travel consultant then moving up to assistant manager and the becoming branch manager. My favourite destination is Turkey - I just love the culture, the friendliness of the people and the sunning beaches! Also you cant go wrong with the weather where you're always guaranteed long days of sunshine!

I have 12 people in my team. Cheryl is my assistant manager and has worked in travel for 12 years; she has vast knowledge of European destinations and her favourite place of all is Tenerife. Nicola is our other assistant manager and has worked in the industry for 13 years. The rest of the team are Jessica, Ellie, Laura, Lesley, Vanessa, Tori and Elliott. Between them they have vast knowledge of European destinations, cruise and long haul, and they are all happy to help with your enquiry. Elaine and Martin work in our foreign exchange and are here to help with any currency queries you may have.

We offer everything from UK breaks and last minute deals to cruises and long haul holidays. With us being an independent travel agent, we are not tied to a particular tour operator, so we check a wide range of suppliers to make sure we can get you the best price!

How we engage with the local community

Vanessa and Johann from our branch recently visited Metro Radio in Newcastle to present a cheque for £750.80 in support of Cash for Kids’ Mission Christmas.

The donation will go towards Metro Radio’s Cash for Kids Christmas campaign in aid of North East children living in poverty.

We raised funds though a coach trip to Edinburgh Christmas Markets, where we were joined by more than 90 of our customers and friends in support of the youngest in our community, who are disabled, disadvantaged or suffering from abuse or neglect.

We knew it was going to be a great day for everyone, when the first of two coaches sold out within the first week of promoting it. The feeling was amazing, especially knowing that the proceeds would go towards some of the children of the North East, who really need support.

Through this year’s Mission Christmas, Metro Radio have supported almost 55, 000 local children raising more than £2.7m in gifts and cash. We are thrilled to have contributed towards this.

More about our Local Community Partnership
Branch location

We are a brand new store open in the upper blue mall of the metro centre. We are located opposite Sports direct and next door to officers club.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.