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ABTA
Metro Centre Branch Manager: Johann Little | Opened: 2016 | ABTA: P6949
Address

Unit 1.89, Upper Blue Mall
Metro Centre, Gateshead,
Tyne & Wear, NE11 9YG

Contact

Tel: 0191 4326502
Email: metrocentre@hays-travel.co.uk

View our Metro Centre branch Facebook page
Opening hours
Monday09:00am - 9:00pm
Tuesday09:00am - 9:00pm
Wednesday09:00am - 9:00pm
Thursday09:00am - 9:00pm
Friday09:00am - 9:00pm
Saturday9:00am - 7:00pm
Sunday11:00am - 5:00pm
 

Branch profile

Welcome to Hays Travel Metro Centre. I have worked in the travel industry since I was 16 and have worked at Hays Travel for more than 14 years working in the Jarrow, Newcastle and Chester branches, starting as a travel consultant then moving up to assistant manager and the becoming branch manager. My favourite destination is Turkey - I just love the culture, the friendliness of the people and the sunning beaches! Also you cant go wrong with the weather where you're always guaranteed long days of sunshine!

I have 12 people in my team. Cheryl is my assistant manager and has worked in travel for 12 years; she has vast knowledge of European destinations and her favourite place of all is Tenerife. Nicola is our other assistant manager and has worked in the industry for 13 years. The rest of the team are Jessica, Ellie, Laura, Lesley, Vanessa, Tori and Elliott. Between them they have vast knowledge of European destinations, cruise and long haul, and they are all happy to help with your enquiry. Elaine and Martin work in our foreign exchange and are here to help with any currency queries you may have.

We offer everything from UK breaks and last minute deals to cruises and long haul holidays. With us being an independent travel agent, we are not tied to a particular tour operator, so we check a wide range of suppliers to make sure we can get you the best price!

How we engage with the local community

In a joint effort six of the Hays Travel branches from around the North East got involved in the Trekking for Charlie event, in support of the Charlie Cookson Foundation.

Charlie’s story is an incredible example of courage and while it has a tragic ending, an incredible support network was born. The Charlie Cookson Foundation (CCF) provides financial support to parents of seriously ill children with life limiting conditions that require 24 hour nursing care or specialist nursing facilities. Understanding how difficult life can become, the foundation can help, up to a period of three months, with anything from payments or mortgage, rent, bills to basic daily goods.

To raise money and awareness of this great cause, members of the South Shields, Jarrow, Middlesbrough, Seaham, Jesmond & Metrocentre branches walked 14 miles from Sunderland’s Stadium of Light to St. James Park in Newcastle. This was a challenging activity however, knowing it was for a good cause made it a pleasure to take part in it.

Engagement with customers was great and the team had a lot of support from them, their families and friends. A massive well done to everyone involved!

More about our Local Community Partnership
Branch location

We are a brand new store open in the upper blue mall of the metro centre. We are located opposite Sports direct and next door to officers club.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.