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Metro Centre Branch Manager: Johann Little | Opened: 2016 | ABTA: P6949

Unit 1.89, Upper Blue Mall
Metro Centre, Gateshead,
Tyne & Wear, NE11 9YG


Tel: 0191 4326502

View our Metro Centre branch Facebook page
Opening hours
Monday09:00am - 9:00pm
Tuesday09:00am - 9:00pm
Wednesday09:00am - 9:00pm
Thursday09:00am - 9:00pm
Friday09:00am - 9:00pm
Saturday9:00am - 7:00pm
Sunday11:00am - 5:00pm

Branch profile

Welcome to Hays Travel Metro Centre. I have worked in the travel industry since I was 16 and have worked at Hays Travel for more than 14 years working in the Jarrow, Newcastle and Chester branches, starting as a travel consultant then moving up to assistant manager and the becoming branch manager. My favourite destination is Turkey - I just love the culture, the friendliness of the people and the sunning beaches! Also you cant go wrong with the weather where you're always guaranteed long days of sunshine!

I have 9 people in my team. Vanessa is our assistant manager and has worked in the industry for 10 years.

The rest of the team are Michael, Susan, Rebecca, Lyndsey, Jessica, and Faye.

Between them they have vast knowledge of European destinations, cruise and long haul, and they are all happy to help with your enquiry. Lisa and Martin work in our foreign exchange and are here to help with any currency queries you may have. We offer everything from UK breaks and last minute deals to cruises and long haul holidays. With us being an independent travel agent, we are not tied to a particular tour operator, so we check a wide range of suppliers to make sure we can get you the best price!

How we engage with the local community

To support Friends of Gibside School we recently held a coach trip to Scarborough.

The charity is made up of volunteers who meet once a month and work to raise funds to support the school and create many enjoyable activities for the children.

On the day we took customers out to the lovely town of Scarborough where they had five hours to enjoy and explore. During the coach ride we also held games of bingo, a quiz and a raffle.

In total we managed to raise £150 to go towards the purchase of specialist equipment. We would like to thank everyone for joining us on the trip and for their donations.

More about our Local Community Partnership
Branch location

We are a brand new store open in the upper blue mall of the metro centre. We are located opposite Sports direct and next door to officers club.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Beverley, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.