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Travel will be one of the first sectors to bounce back

Dear Customer,

It’s time to think about booking with confidence

We know every day can feel like Groundhog Day at the minute – it’s no wonder there is such pent-up demand for holidays.

With the vaccination rollout, there is hope we are turning a corner in the pandemic, and we are looking forward to a bounce back and an upsurge in holiday bookings.  After all this time, we can allow ourselves time to think about booking those holidays that we desperately need.

I’ve already booked mine - and I keep the itinerary on my desk so for a minute or two every day I can look forward, be inspired and imagine some time in the sun and some time to explore.

Our customers have trusted us for over 40 years, and we know we’ve never been more needed which is why our travel colleagues have continued to work throughout the pandemic, helping every step of the way. 

We have two priorities – your safety and wellbeing, and the security of your holiday money.

We will never compromise your safety and work with our operators to ensure we fully comply with government guidance and health advice. 

If it turns out your holiday is cancelled and you need a refund or to rebook, we’re fully protected by ABTA and ATOL, and have the top customer service ratings from Which magazine and Martin Lewis’s Moneysavingexpert.com, so you can have confidence in us.  And we offer our special Peace of Mind offer on some holidays where you can amend or cancel for any reason 6 weeks in advance of travel with a no quibble guarantee, as well as enhanced insurance to cover any pandemic. 

We want you to find your dream holiday at a price you can afford, for where and when it is safe to go - and not miss out when the rebound comes or pay an inflated price due to demand.  There are dozens of excellent offers available for 2021 and 2022 now - and you can pay by monthly direct debit to spread the cost if you wish. 

Let us help you to find something to inspire you every day.

Phone us, message us on Facebook or visit our website. We will be delighted to help you and yours decide, whether it’s a cruise, a fortnight in the sun or a family adventure – and give you confidence you’re doing the right thing.

With very best wishes from the Hays Travel Family    



Dame Irene Hays