Peace of mind guarantee
Call our experts on 0800 412 5292

Houghton-Le-Spring Branch


Welcome to the Houghton-Le-Spring branch of Hays Travel.

I am Gemma the Branch Manager. My favourite destination is New York and I absolutely love cruising and I have knowledge of many different cruise types. We have 6 members of staff and a combined travel experience of over 34 years.

Natalie is one of our senior travel consultants and has over 13 years experience, she recently enjoyed a trip to Mexico this year. Chloe and Lauren are both our intermediate travel consultants and have worked at Hays Travel for over 3 years. Our Foreign Exchange consultant Vanessa is a familiar face as she has worked in our branch for 13 years and has a lot of experience with Disneyland Paris and City Breaks. Finally, we have our newest member Leah. She has just joined us as our new apprentice and is passionate about travel and can't wait to learn.

We offer a good mixture of all holiday types, from beach holiday to UK breaks. Recently, we have mostly seen an increase in Cruise and Long-Haul holiday popularity. We have a very good repeat client base that returns year in year out while we continue to attract new clientele.

Local community partnership

We recently organised a charity Coach trip to York Christmas Market to raise money for the 4Louis charity.

The Charity aim to offer support and help create memories for families who suffer the trauma of stillbirth or neonatal death.

The whole team had a great day in York and we raised over £600 for 4Louis by hosting a raffle and played bingo on the coach.

Gemma Bradwell

Branch Manager: Gemma Bradwell


Opened: 1989


ABTA: A4252


0191 5120090


8 Mautland Street, Houghton-le-Spring, Tyne & Wear DH4 4BH

  • Monday 09.15 - 17.30
  • Tuesday 09.15 - 17.30
  • Wednesday 09.30 - 17.30
  • Thursday 09.15 - 17.30
  • Friday 09.15 - 17.30
  • Saturday 09.15 - 17.00
  • Sunday Closed