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Houghton Branch Manager: Mary Carroll | Opened: 1989 | ABTA: A4252

8 Mautland Street, Houghton-le-Spring,
Tyne & Wear DH4 4BH


Tel: 0191 5120090

View our Houghton branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Houghton branch profile

Welcome to the Houghton-Le-Spring Branch of Hays Travel. I have worked in the travel industry for over 17 years and I specialise in holidays to Tenerife and Ibiza. We are a very experience team who have worked in the travel industry for many years. My assistant manager is Kayleigh who has worked for Hays Travel for 7 years and specialises in Cyprus.

Natalie is our Florida expert and has over 13 years’ experience. Next, we have Courtney. She has recently finished her apprenticeship with Hays Travel and is now an intermediate travel consultant. Chloe is just finishing her last year of her apprenticeship and is heading into her first year as an intermediate travel consultant. Our Foreign Exchange Consultant Vanessa is a familiar face as she has worked in our branch for 13 years and has a lot of experience with Disneyland Paris and City Breaks. We then have James who has just finished his first year apprenticeship and is heading into his second year here with us. He loves travelling to Turkey and going on tours with his rugby club. Finally, we have or newest member Megan . She has just joined us as our new apprentice and is passionate about travel and can't wait to learn.

We offer a good mixture of all holiday types, from beach holiday to UK breaks. Recently, we have mostly seen an increase in Cruise and Long-Haul holiday popularity. We have a very good repeat client base that returns year in year out while we continue to attract new clientele.

How we engage with the local community

Our branch has been getting involved with the local community recently by holding a Mystery Coach Trip in aid of 4Louis.

Here at Hays Travel in Houghton, we organised a ‘Mystery’ Coach Trip so none of our customers knew where we were going until we reached our destination in Leeds! We also held a raffle on board the coach and managed to raise £358 from ticket sales and generous donations from our customers.

Our manager, Mary says “4Louis is a registered charity that was established in December 2009. They are a small family run charity who try to comfort families through devastating experiences by providing memory boxes for parents who have had children still born.”

More about our Local Community Partnership
Branch location

Why not come in and see us? We’re on Mautland Street, next door to the Co-operative – and you can park for free nearby.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.