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(24 reviews)
H10 Tenerife Playa
H10 Tenerife PlayaH10 Tenerife PlayaH10 Tenerife PlayaH10 Tenerife PlayaH10 Tenerife PlayaH10 Tenerife Playa

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Overview Facilities Food, drink & entertainment Location Reviews

The H10 Tenerife Playa is the epitome of style and glamour. Not only does it boast a prime location close to the famous Lago Martianez in Puerto de la Cruz, but it offers you a wealth of on-site sports and leisure facilities that are hard to beat. Add into the mix stylish and chic guest rooms and suites, tasty culinary experiences, and you have the perfect recipe for luxury holidays in Tenerife.

The amazing pool area is the heartbeat of the hotel during sunny days. The duo of pools is surrounded by spacious sun terraces and shady palm trees. Choose your spot in the sunshine and work on your tanor chill-out in the bubbling Jacuzzi. The children are well looked after here too, from a fun-packed children's club to a mini pool and playground to enjoy. The nearby lido offers more in the way of water based facilities, sound and light shows, pyrotechnics, and a casino.

On dry land, take your pick from archery, rifle shooting, bowling and aerobics. Head indoors and enjoy a game of pool or table tennis in the games room, or watch your favourite programme in the TV room. The public areas of the hotel feature light and airy lounges and seating areas, together with complimentary Wi-Fi access to keep in touch. The salon offers a full menu of hair, face and body treatments for top to toe pampering.

The relaxing aura continues in the contemporary guest rooms and suites. They come with all the modern touches that enhance your stay, such as air conditioning, a mini bar, and a modern and well-fitted bathroom. Upgrade to a Privilege Junior Suite and benefit from additional in-room services such as a Nespresso coffee maker, a pillow menu, iPod, iPhone and MP3 dock and an exclusive welcome gift, along with exclusive access to the Privilege Lounge.

The culinary journey encompasses flavours and tastes from around the globe. The main restaurant is a buffet style affair with a wide choice of cuisines to choose from daily, and themed dinners twice weekly. Light bites and snacks are served poolside and on the bar terrace during the daytime too. Bring your day to a close in style with a lively choice of live music and professional shows on stage. Discover why the H10 Tenerife Playa is a popular place to stay for Tenerife holidays.

Property Facilities

The H10 Tenerife Playa has all the facilities you would expect from all inclusive holidays in Tenerife. Highlights include: two outdoor swimming pools, sun terraces with sunbeds, Balinese beds and parasols, outdoor Jacuzzi, nudist area on top terrace, restaurant, pool bar, terrace bar, complimentary Wi-Fi connection in public areas, internet corner, multisport court, games room, TV room, hairdresser, sauna, beauty treatments, medical service, laundry service, and 24-hour reception. The Daisy Club is for 5 to 11 years and offers a variety of games and activities, a playground and children's pool. The Blue Team entertainers present a programme of daytime activities including water aerobics, bowling, shuffleboard, rifle shooting, darts, archery and board games.

Room Facilities

This Tenerife hotel has a total of 340 modern guest rooms, consisting of Basic and Double Rooms, Junior Suites, and Junior Privilege Suites. The Double Rooms feature a satellite TV with international channels, mini bar, safety deposit box to rent, air conditioning, and bathroom with hairdryer. Many of the rooms also offer a balcony.

El Drago Restaurant offers buffet style dishes with sea-views, show cooking, two themed dinners each week, vegetarian and gluten-free options. A wide selection of drinks and snacks are served in the El Lagar Bar and Restaurant. The Tinerfe Bar has a terrace and serves a choice of snacks and drinks. The evening entertainment highlights include live music five times weekly and professional shows twice per week.

The H10 Tenerife Playa is located in the northern Tenerife resort of Puerto de la Cruz, 50m from the sea and alongside the Lago Martianez. Tenerife North Airport is approximately 25km from the hotel and Tenerife South Airport 90km away.


of our customers rated this property good or excellent.

, 03 November 2018

Accommodation clean and well kept. Food very mediocre... no children’s entertainment despite advertising a Daisy club for kids. Heated pool not heated for 2 or 3 days. Staff very friendly and helpful. 2 hour transfer from airport. I would certainly NOT recommend for families with kids. Very disappointing for a H10 hotel and not one I would return to.

, 29 October 2018

Couldn't fault it. Very clean and comfortable, friendly helpfull staff good food.

, 24 August 2018

Lovely hotel and great service .

, 01 April 2018

Well located hotel with good facilities, friendly, accommodating staff, offering an extensive choice of delicious food in the restaurant.

, 09 March 2018

Excellent, staff very friendly and very good location.

, 07 June 2017

Accommodation was first class. We were upgraded to a junior suite on arrival and could not fault our room.

, 28 November 2016

second week was just ok

, 14 September 2016

the service in the hotel is excellent and this is our fourth time of staying their .the service remains the same excellent

, 04 July 2016

Most of the staff were excellent except for the reception staff seemed a bit stand offish but maybe because they were busy? the entertainment was also lousy for grown ups but for kids it was ok I suppose, but I did like everything else the breakfast staff were really joyful also the maids were kind.

, 30 June 2016

We have been to this hotel 4 times now and this was the nicest room we have had.

, 17 June 2016

VERY VERY unhappy that jet 2 told us that there would be maintenance before we went (one week before) -- we wanted QUIET holiday. The drilling/banging was meant to stop on the 2nd day of our holiday - it was still going on on the day we left.
Also, if Jet 2 are supposed to have local knowledge - why didnt they tell us:
1) the lido was shut for the time we were there (a yearly event ) - parto fo going was to swim there
2) a NATIONAL race would be going on UNDER OUR WINDOW for 2 days... obviously known about at least a year in advance.... NOISE!!!!..... all day for 2 days .... so loud we could not hear the drilling and banging.
3) My husbands asthma was triggered by glue they were using during the maintenance work
....theres more .... its is about JET2 not tellin us and not allowing us to change our accommodation unless we paid more.......our first holiday on our own for 27yrs...dont know when the next will be..... very very upset with Jet 2

, 17 March 2016

1) Could invest in some new towels
2) Only "machine" coffee available; Prefer pot of fresh coffee at the table
3) Eggs & Bacon poorly cooked.
4) We had booked a sea view room for two weeks
First night we were obliged to use a Pool view room. seems to be a regular practice as several other guests raised similar complaints - one was in a different hotel!

, 24 November 2015

Rooms while comfortable could do with updating - rest of hotel excellent

, 16 November 2015

We are still awaiting feedback regarding an accommodation complaint regarding this hotel. I would change the rating to poor if the issue is not resolved.
However most of the staff were friendly and helpful.

, 15 September 2015

We had a twin room with sea view which was very comfortable and modern. The pool area was very nice. The food was okay. Staff were friendly and helpful. Entertainment could have been better, but had to cater for different nationalities so probably difficult to please everyone.

, 08 February 2015

Hotel clean but meals could better rooms very tiered some rooms were refurbished but we were refused one.would not go back

, 15 November 2014


, 09 November 2014


, 09 November 2014


, 05 November 2014

Excellent hotel, excellent food. Only downside of hotel is that the pool sitting area is a little on the small side for the size of hotel / guests it caters for. That said still a great hotel with excellent facilities.

Please note: Although we make every effort to keep our hotel information and images up-to-date, they could change without notice. Please ensure you check the hotel information when checking live pricing and availability.

For 4 or more rooms please call our Groups Team on 0800 408 4037.