of our customers leaving a review rated our service good or excellent.
Excellent service from friendly helpful staff member.
Amazing service! Booked my wedding with Tracey and didn’t stress once. She got all the answers I needed and helped me sort it at ease
Maria is such a delight to speak to, she brought together a great package with flights and hotels just as we wanted.
Can’t wait to jet off 😊
Very knowledgeable, friendly and helpfully. More than happy to search for what we wanted and work with us when we changed our minds! Will use Hayes of Morpeth again.
brenda a nice pleasant efficient lady and gd prices aswell
Very helpful and pleasant,will book with you again.
Quick easy & the option of a direct debit facility
Good on booking
Friendly and helpful service as always
the staff are great
I thought the service we received from the hays travel assistant was excellent .She was polite and very helpful, nothing was to much trouble for her. She made booking a holiday a joy and not a chore if it was up to my wife and I she would get employee of the month. Many thanks from us both
Laura garner branch manager at Castleford was really helpful in finding the best holiday package for me
Our holiday was organised by Laura and she was very helpful and pleasant. We are pre booking our seats and she is going to sort this out for us at the relevant time which helps us immensely. She also sorted out our insurance.
Laura is absolutely amazing and so understanding. She has put a lot of work into our holiday. Nothing was too much trouble. Thank you so much for your patience and help x
Very helpful and a good experience when booking the holiday, I just hope the holiday itself is going to live up to the expectations provided by the hotel website.
Simply the best.
Very helpful young lady at metro centre helped us book short rail break to York
Really nice staff
Very good service helped me short out everything I needed
Very good service
Professional, polite, helpful staff, Emma & Tor
As always, great to work with this team. Sara her usual super efficient self going out of her way to providing a first class service.Very happy with all arrangements.
Leah did a great job of booking our holiday. We hope the cruise will live up to our expectations.
The agent I dealt with was called Nicola and was very professional from start to finish. She went above and beyond what was required and would highly recommend their services.
Linda Smithson excellent as always
the assistant could not of done anymore for me she was very helpful
Very helpful & friendly; when I wanted more information on the hotel location they brought it up on google map & even checked the journey time from the hotel to the capital.
Were prepared to spend time ensuring we looked at other options - overall I was delighted with the service I recieved
Kerry was very helpful and manged to get a great price for my choice of holiday
Debbie was excellent as always, so helpful and friendly.
For 4 or more rooms please call our Groups Team on 0800 408 4037.