of our customers leaving a review rated our service good or excellent.
Laura the travel agent was brilliant. Great customer service would definitely recommend using Hays!
Sara went "over and above" [again] to make sure we got a good deal. Thank you.
Lauren went out of her way to make sure that everything was right for us and we were very pleased with the service we received.
Staff very friendly and helpful
On this occasion we dealt with Assistant Branch Manager Kirsty. She got us exactly the break we were looking for at a reasonable price, exploring various options along the way.
Always helpful and will sort the best holiday and price for you
The chap I spoke to was helpful, polite and sorted everything really efficiently - I booked with you because of this, had been talking to a different company earlier asking advice and was not very impressed. I chose Hays as your advisor was much more user friendly!
Megan took her time with my booking and looked at several options for my booking. Very pleased with the service
It took time but Sue and Sarah at Sheringham got us the cruise we wanted.
Michelle was very helpful and and did all the paperwork for me too.
Although still learning her trade, Olivia who dealt with us was most courteous & efficient ,giving a very positive opinion of Hays Travel.
Very good service from Hannah in bishop Auckland very helpful and got my short break at an exceptional price.
As usual super service friendly and efficient
Lesley guy was amazing at creating the right holiday for us. Explained everything in great detail and helped with every request we had
Great service and quick to fit me in
Excellent customer service from Katy as always
Titchfield branch always gives very good service. Thank you to Sara for all her help
Very good service from the Killingworth branch.
I have been looking for a trip to amsterdam for my partner and hays not only provided me with the best deal, they made payments easy through direct debit and the experience in the shop was amazing was made to feel welcome and they spoke about things to do in amsterdam etc would highly recomend. A*** service
Very helpful, friendly service.
Johanne was so helpful and we would like to say a big thank you
this is the fourth time that this advisor has found us the holiday we were looking for and i have no hesitation in recommending the servoce to anyone .
Megan dealt with our holiday excellent service.
Explored options to provide us with the best package.
Excellent, friendly and informative service. Very knowledgeable about the holiday we booked. Would definitely use to book future holidays.
Always go out of their way to give good old fashioned service
Excellent service from friendly helpful staff member.
Amazing service! Booked my wedding with Tracey and didn’t stress once. She got all the answers I needed and helped me sort it at ease
For 4 or more rooms please call our Groups Team on 0800 408 4037.