of our customers leaving a review rated our service good or excellent.
The agent was very helpful and took her time to get us the holiday we asked for with a nice discount
Very pleasant staff and very helpful.
prompt and pleasing service as always
Staff very knowledgeable, patient and helpful.
superb service and went the extra mile. first class
personable and efficient, thank you
Excellent service as always
Natalie got us the holiday we wanted and at the price we are very happy with.
Are you surprised another cruise to add too the list thanks once again hays Birtley for excellent service from you all.see you soon 😊
Thanks for great experience first time booked holiday through this company very friendly staff helped me find my perfect family holiday thank you
very great sevice
the service was great the lady help us sort out are holiday with no buss.
brilliant service as normal
The ladies in the store were very helpful and made sure I got the best deal possible for my holiday. They took the stress of doing it myself away and made sure everythinh was perfect for my trip, thank you to Bev, Emma and Chantel.
Claire who we booked the holiday with was just awesome. Very helpful and took great care in ensuring the trip was exactly what we were quoted for and what we wanted
Ann-Marie was fantastic she has put everything in place for us, lovely friendly lady.
Charmaine was very helpful, patient and very knowledgeable when we recently booked our cruise. All staff greet you with a smile and make you feel welcome
Helpful and completely thorough wasn't rushed and given time to discuss requirements.
Helpful and very knowledgable. Holiday booked 👍🏻
Another great afternoon spent with the ladies in Hays Travel Shipley who found us a wonderful cruise to meet our needs. Thanks to Deborah and colleagues.
The service I got was really good the girl called Lorraine who booked my holiday was very helpful and explained everything very well to me . It's the second time I've booked with hays travel and will definitely book again. Thanks again for your help much appreciated.
We ended up in Hayes a lot longer than planned, we saw an advert on TV from the street. Laura gave us lots of information and then we chose a P n O 14 day cruise, she looked at options for us to get the best price. We were delighted with her service. 5* Hayes, Laura Watson was fab!
Friendly and helpful couldn’t ask for better service thanks Johnathan
As helpful as ever. Always great friendly service from the ladies at Hays. Looking forward to our holiday, thank you.
The agent Jackie was enthusiastic and extremely knowledgable. She was able to answer all our queries and made the booking experience easy and fun. We had previously booked directly through Royal Caribbean and the same cannot be said of their offshore team. It is comforting to know we have a competent agent to contact if we have any further queries before the cruise. Would definitely use the service again.
Very helpful and there work force made booking the holiday an enjoyable experience
Always pleasant helpful and finds the holiday you requested .
Judith was professional, helpful, friendly and efficient in providing information and organising the holiday. She made the whole process stress free and saved wasting time. I would certainly recommend this service to my friends.
For 4 or more rooms please call our Groups Team on 0800 408 4037.