of our customers leaving a review rated our service good or excellent.
Excellent service from Debbie Rollinson at Hays Travel, Spennymoor. Very efficient when booking our holiday and extremely pleasant to deal with. Thank you Debbie.
Very helpful member of team got us a brilliant deal and assisted in many other aspects of holiday requirements. Insurance, car parking etc.
Excellent Service from Helen.
The staff were very friendly and helpful. The booklng was made very efficiently and they were able to answer all the questions I had.
The ladies at Westhoughton office got us a good deal
A very good efficient service again.
Service was excellent. The lady's name is helen she was absolutely fantastic with my self and husband. To top it all we were really over the moon with the price . Well done hays.
Gemma in hartlepool store, could not have been more helpfull. I'm very pleased with the customer service and how Gemma took care in everything I needed.
Thank you so much
Mrs E Ord
We booked our holiday in the fulwell branch with Danielle she was really helpful and we would recommend that branch to anyon
Booked with linda lazenby as i have done several times before , she is very helpful and cant do enough for you
Excellent service, got by far the best deal, will definitely use hays from now on
Jackie Wilson has consistently provided a very high level of service over several cruise bookings made through Hays and on this last occasion she excelled herself by both fulfilling my request and suggesting enhancements. She is very conscientious and follows through on every detail until she has the best answer to any issue before communicating back to me. I am very glad to have the opportunity to provide this feedback. Terry Lober
thank you sue you was really helpful and friendly.
did a great job finding our family hols.
dawn an family.
Always get good service the girls are very good and helpfull
Customer service was 5 star. Great price. Friendly staff.
Claire was brilliant at looking into different scenarios and very easy to deal with via Facebook and email.
I Have a discount voucher for £10.00 for loyalty payment, when using the promo code, this does not work. For the 2ndtime I have not had the discount offered to me
Well OK, been waiting for 2 weeks for our booking confirmation to be corrected, rang and was told it was in hand but am still waiting.
Cheryl couldn't do enough for me and found me a lovely holiday to Santarini. .. I would definitely recommend her ( and have already done so) to everyone and book again with her.
Never really book with anyone else as Sue always gives customer satisfaction.
Service was exemplary. My operative (Sara) got back to me quickly with options for holidays. Holiday booked within 4 days. Would use again and highly recommend Thanks
Excellent service always rings back and answers any questions.
Always good service from Sue.
Very happy with my booking
Leah at your Northallerton branch always gives excellent service and we have followed her here from your Darlington branch where she previously worked.
Her knowledge of the cruise market is second to none and she has got us some really good deals.
She is always cheerful and polite and goes the extra mile to ensure that you get the holiday you want.
I cannot speak too highly of her and she is the reason we always come to Hays.
Excellent service from Hays as usual. A pleasure to deal with Louise Hockaday.
All of our questions were answered and we were very happy with the service .
Was throroughly pleased how Emma handled our request and the effiency to which she found us exactly what we were looking for at a price that was better than we found online!!
Excellent service will be recommending to all friends and family!!
Cant wait for our holiday now!
For 4 or more rooms please call our Groups Team on 0800 408 4037.