of our customers leaving a review rated our service good or excellent.
The travel agent who I spoke to was lovely her name was jane she was very acommadating and professional I would book with hays trsvel again thsnks
We have booked with Hays for the last 5 years but dont always get our £10 discount for being good customers
Thanks Emma, excellent job!
and with lusanne it all ways is you can trust her to get you the best she can
Friendly and fast services.
good service up to now thank you.
Excellent service from the staff! Katie was very helpful and friendly!
Anna always available to look at availability even when I contact her at inappropriate times i.e evenings and weekends.
I found the lady I spoke to (unfortunately I havd forgotten her name) was extremely helpfull and friendly.
am always happy with Amy when booking our holiday as she is always very helpfull and so pleasant ...
Helpful staff although the booking took quite a long time, but always found Hays a good travel agents when booking holidays.
I like Kirsty at Hays Washington
Excellent service provided
tara was very helpful and patient
Very helpful and organised. Good customer service with a smile.
I was very pleased with the service i received.
Sean was extremely helpful when dealing with our requests. We had been offered an escorted tour by an alternative travel company which was more expensive than the package Sean arranged for us.
He sourced a number of flights and hotels for us and bundled it together with transfers leaving us enough cash to arrange tours when we arrive.
He even stayed after work to finalise the arrangements for us so as not to loose the flights etc.
Very professional and courteous service, a credit to the company.
Without hesitation we call into our local branch at Consett. The information and advice we receive is always very good. We do go away and check ourselves on the internet and if we can get a better price we will go back to the shop. 99% of the time the deal can be matched. If not, we can rely their honesty to say so. We have gone to other providers but they have not matched price or professionalism. We prefer face to face communications and have recently booked our next holiday (including other family members) with yourselves. Because of our recommendation my daughters have used your company to book trips to London and holidays abroad. What more can I say?
Will book again no problems putting my holiday together q
Friendly efficient quote and booking.
Hayley was extremely helpful and hopefully the holiday I'vel booked should be exactly what we were looking for.Now to be patient waiting for the day we fly.
Laura was very helpful and friendly great service thanks
My rep was so friendly, helpful, quick and seemed to genuinely care that I have a great holiday! A*
verygood evrey very pleasent
Very helpful and competitive
excellent advice on the holiday I was booking.
Kassandra is extremely helpful as always. A total credit to Crook branch.
Service was brilliant and all my requests/ searches were carried out without hesitation- thank you
staff are really pleasant and helpful and polite
For 4 or more rooms please call our Groups Team on 0800 408 4037.