of our customers leaving a review rated our service good or excellent.
Knowledge able sevice and
Nothing was too much trouble
Holiday was price matched with the lower price available on line
Great help in finding a holiday that suited us.
Couldn’t have had any more help, Charlotte was great.
Generally happy with the service received, however, the choice of room at the Sheraton on the Falls is extremely disappointing. Had I been given an option I would never have picked the standard room with no view. I tried to upgrade but this would involve an extra payment if over £330 which seems rather a lot bearing in mind I have already paid for the standard room.
Very helpful and willing to make extra effort to meet the customers needs. Thanks
Excellent service from friendly staff
Cannot recommend Lydia enough! Very helpful, reliable and efficient
pleasant and knowledgeable well able to advise
pleasant and knowledgeable easy to deal with
Pleasant and knowledgeable a pleasure to deal with
Always very helpful staff
The service we received was very friendly as well as efficient and informative
Will definitely book with you again Many thanks
When we arrived at the shop,got all the details and prices,Told the lady we were going for a coffee and would return
When we returned to take the holiday
Was told the price had risen by £20 per person,only been away from shop for
Wasn't very happy
We did book the holiday,but doubtful if we will use Hays travel again
I was totally impressed by Ashleighs knowledge of our proposed destination and flawlessly guided us through all of the details, definitely a 10 out of 10 experience.
Quick booking, knowledgable and asked correct questions of Titan.
Thank you to Charlotte and Kim in Billingham branch for the help and advice when booking our River Cruise in June. Great effort made to ensure we got the best flights & cabin etc. Thanks again.
Really helpful polite and professional
As always excellent - would never consider another agent
Kirsty was very helpful
Excellent service, went above and beyond to find us the right holiday.
Attended to by Helen in your Sedgefield office, and she could not have been more helpful.
Pleasure to do business again
Advisor did everything to find what we were looking for and explained all step by step
All round great experience. Smiling staff, knowledgeable and local knowledge was appreciated. And good team and have been through the highcliffe team for many of my holidays
Tia was very helpful throughout the whole process of booking our break, excellent customer service and left us feeling happy we choose hays travel to book with
After a disappointing trawl thru net for last min holiday for 2. I phoned Hays & spoke to Linda who got us the holiday of our dreams. Will report on our return, ola!
Excellent service as usual.
Ali as always professional and helpful
For 4 or more rooms please call our Groups Team on 0800 408 4037.