of our customers leaving a review rated our service good or excellent.
Very helpful and as usual a personalised service. Thank you.
Helpful and friendly staff
Andrea is always very professional and very knowledgable.
The young lady was friendly , knowledgeable and helpful, Couldnt have asked for a better service
Carol was friendly, helpful and got us a great price. She seemed to have the experience and intuition to quickly build a good rapport with us and understand our needs and concerns. She wasn't patronising like most, and nothing was too much trouble.
Helpful, as always. Luan researched the holidays available to come up with the best option at the best price. Enquiries are dealt with in a timely manner, with no pressure or sales pitch. Luan, is just so good at her role. Will keep returning to her and recommending her services.
Will be back.
Superb service as always from the staff in this shop. They sorted out the exact dates & hotel both myself and my friend wanted (for herself and her great grand children), They also matched the best prices I could get on the internet.
staff at Pickering always helpful & very pleasant
Aeron wa# si enthusiastic, keen to find out as much as possible about the location of our chosen hotel, and happily stayed late to complete our booking
Will continue to book holidays with Hays as it is excellent service
Would use again.
The lady I saw listened to my needs despite offering a better deal with another company and I booked. Thank you
From the beginning of our search for a holiday many months ago Michelle has been so helpful, polite and always replies to my emails with a polite informative reply. On booking she was so informative with deals and needs. Over and beyond the normal care of a customer . Excellent customer service and knowledge. Hope the after sales service and information will be the same. Recommended and will use them again. Thank you 1010
Very very helpful.
As always the service, welcome and interest received with my travel plans, big or small, is excellent. The office in Wellswood has as great team of people.
She was very helpful and easy going really friendly and pleasant and o was happy with the holiday that she found me x
Just so helpful and always get me the best deals in Thirsk branch .
Always helpful and happy to look for your ideal holiday
Brilliant service from Scarborough branch would recommend to friends and family.
Emma is always excellent and very knowledgeable.
The team at Topsham couldn't have been more helpful..so many options were presented and I'm pleased to say I'm glad I booked through rhem
We spoke to Chloe, who as we didn't really know when or where we wanted to go, was very friendly, professional and patient. We left the shop very happy with the holiday and the service as this is the first holiday I have booked since my husband died in March. Chloe was very helpful as I wasn't sure what I was doing because my husband had always booked our holidays.
Polite friendly very helpful and good knowledge
Excellent service as always. The staff & manager are also first class. We try to recommend Hayes travel to anyone wishing to book a holiday. Has Just booked yet another holiday for 2019.
The travel advisor went over and above what we expected. She even gave us coffee while she went over our booking. Thanks Vanessa.
Efficient and professional service. Very pleasant experience.
For 4 or more rooms please call our Groups Team on 0800 408 4037.