of our customers leaving a review rated our service good or excellent.
Excellent service. Very helpful. Would definitely recommend.
Ruth was,as ever,very efficient,very polite and friendly and always goes out of her way to help us.She deserves several gold stars!!
Excellent service very helpful and friendly staff I feel comfortable booking my holiday with the staff
Always very good service very pleasant staff and enjoyed many holidays booked with you. A.Hughes
hays travel at stanley could not have been more helpful the lady who dealt with me and my wife (i think her name is kelly?) was excellent. i want to thank everyone involved but kelly in particular. thank you.
Very helpful for a phone booking, Tasha knew the hotel I was looking for and helped me make my mind up.
This is the second time we have booked a holiday with Hays Travel and Helen, once again, provided us with comprehensive information and a very helpful and professional service. Thank you.
Faye was absolutely amazing. She was considerate, knowledgeable and extremely professional. Will definitely book the with Faye again.
No problems. Good service and everything went well!
Fab, quick,courteous service.
The lady I spoke to said the cheapest it was coming at was £923 for 4 nights self catering when I got home and checked for myself on the hays website it came up £200 cheaper all inclusive was still cheaper than the price we got so when I questioned this at the agents her reply was there nothing we can do I thought agents are ment to go that extra mile for you I defiantly will not be bringing my custom back to hays travel
Heather at the spennymoor branch was brilliant
Excellent service great price, Happy customer
Great service as normal, service with a smile, wouldn't use any other travel agent on the high street.
Very good friendly service thanks
Very friendly and helpful staff and always happy to help with anything you ask
polite nothing was to much trouble
Good service from start to finish
Natalie was very helpful got us what we excactly wanted nothing was too much trouble for her
Really happy with the service I received. Staff were loely and very helpful especially Nathalie
Service was quick and efficient as always and my booking was easy. I got exactly what I wanted
My wife and I were looking for a special holiday for our wedding anniversary in September we called into Hays travel to see what we could find they were very helpful in helping us to deside where to go as we have been to a lot of places,
We have never been to Croatia so after recommendation we have booked 10 nights
They were very helpful.
Charlotte was very helpful with booking the holiday to Krakow and was more than happy to help with any extra questions
Fantastic staff at Hays Birkenhead always a pleasure to book :)
Very knowledgeable and helpful agent. Made finding and booking my holiday very easy. I won’t bother searching online again
My experience when booking my holiday was excellent! Ivan the customer service representative was so friendly & did everything possible to make sure we booked exactly what we anted! He went above & beyond in helping us! He was very knowledgeable & extremely happy to help! Such a lovely guy! A very big thank you for all the help he gave us! Will definitely be booking with you guys again!
As this is our first family holiday the lady we spoke to was very helpful and couldn't friendly and explained everything to us and said if we have any questions to message anytime which is going above and beyond fantastic service x
We received excellent service from Beverley.
She managed to find a tour that ticked all the boxes, including dates, prices, and flight times.
Lovely knowledgeable staff
For 4 or more rooms please call our Groups Team on 0800 408 4037.