of our customers leaving a review rated our service good or excellent.
Great customer service skills, dealt with a lovely girl called Laura.
Alice was a pleasure
Sian always gives good service and has excellent customer service skills
We kept saying the holidays were cheaper on internet to the sales person. We did book in store but now wish I had booked myself on internet. As the same holiday was nearly £300 cheaper. We got visa and car parking which wasn't that much. Same flights . The only difference was delux pool view and we got delux sea view.
Very friendly and quick... No problems
Service was brilliant in Hays, Galleries, Washington. I think the agents name was Louisa. She was very friendly, helpful and looked into lots of different options for me when looking for a holiday for me. I have used this branch before and will continue to do so. Customer service is fantastic!
Found the service friendly and straight forward. Member of staff was very patient with us as our booking was not very straightforward. Would definitely recommend to others and would go back myself.
Quick and very efficient reply to enquiry.
Informative and helpful travel consultant Carol.
Easy to book with great advice for smooth holiday planning.
Would definitely recommend and use again.
We only visit the Ferndown Branch as the staff are very knowledgeable, and friendly.
We have always had very good service.
Warm welcome as soon as we opened the door . Met with a smile and a hello from Laura whom we hadn't had any dealings with in the past . She spent time and effort finding exactly the right holiday for me and my friend . Many thanks Laura !!!
Very efficient service alongside very friendly people.
We always like to do buisiness with Claire.
The staff we spoke to were lovely, very helpful
Always very helpful and happy to find the best deal.
Janine was very patient with us. I had bed reccommended hays from someone else and would have no problem in recommending and using them in future.
So helpful, wouldn't go anywhere else
We have used Shelley Collins to book our holidays for a number of years now and would not hesitate to recommend her.
Could not fault the excellent service given by Lynda at Hythe branch
Always happy to see you
Excellent service by very efficient young lady
I would definately recomment 😁
Both Claire from Saga and Kerry were very well informed and very helpful - we always get an excellent service from the chard office - the coffee and cake were good as well !
Booked with hays travel before every member of staff I've spoke to there is brilliant and goes out of their way to help you
The operator was extremely helpful and patient when I had to sort out which of my accounts had sufficient money to pay the whole amount for the holidy when I had expected only having to pay 5%..
Emma was the advisor very helpful
Mrs egal goes above and beyond we would not go anywhere else very professional extremely satisfied with hays travel
Ms Brown is only 5 years old and is not the lead in this party!! Get your facts right and only then MIGHT take part bn the survey!!!!
From first email to booking first class service from our advisor.
anne marie made sure that she got us what we wanted the lady went the whole nine yards she was agem
As usual a friendly and efficient service.
Rachael was fabulous and helpful booking my holiday x
For 4 or more rooms please call our Groups Team on 0800 408 4037.