of our customers leaving a review rated our service good or excellent.
Emily from bays travel stockton, was very friendly and informative when we booked our holiday anything we asked her we got a straight answer she had time and has a lovely attitude .thank you Emily .....
Fast friendly service. Got me just what I wanted! Will recommend and book my next break with them.
Dennis was so helpful
Credit to your company
Personal service and very helpful
Sharon and her staff were brilliant, courteous and friendly
Excellent service once yet again. Brilliant team in Lymington.
The lady Kathrine who help me through the booking of my flights hotel transfers and car parking was very helpful chatty and was very noligable about the services she was offering will definitely book with Hays Travel again
Fast, detailed service. Rachel was brilliant, very through with correspondence and would recommend.
Very good service through booking
Excellent, knowledgable, helpful and friendly customer service from Ruby. 10 out of 10
Very happy, the girl was polite, very helpful, and informative,
First time i have ever used an agency to organize my holiday completely for me, was very impressed with efficiency and price. Will definitely be using them again next year for my summer holidays.
Gemma at Crook Branch was very helpful. I went into Hays knew what I was looking for Gemma answered all my questions and gave me all the relevant details. Went home discussed with my husband telephoned Gemma back few hours later and now all sorted and booked - a lovely Cruise for July 2019. Thank you.
As always, booked our holiday with the amazing Emma Byford.
Emma goes above and beyond to ensure her clients obtain the holiday they are looking for - Nothing seems to be too much trouble for her.
Emma is always caring, courteous and is the personification of professionalism at all times.
Emma is truly a credit to Hays Travel.
Thank you once again for your excellent service Emma - you really are a treasure.
Always use Hayes Travel for our bookings they are so knowledgeable and efficient we dealt with Samantha on this occasion and she was so organised and delightful full marks to her
As friendly and helpful as ever
excellent service...booking done in very quick time
personal where very helpful and gave us every detail that was asked
Gemma is a fantastic travel agent who really goes above and beyond for you. This is the second holiday I've booked with her and won't be the last. Thanks for the easy process of booking a holiday.
Booked a bargain holiday in approx. 20 minutes woop, woop!!! :)
Very happy and looking forward to 20th Sept. Sun here we come :)
I have used Tina Earl on numerous occasions to book my holidays. She has always provided exceptional service. She is very knowledgable about all of the locations & provides excellent advice. I have recommended her to a number of friends.
Daniel did a good job for us.
My booking was dealt by Bryony McIntyre. I found her professional, efficient, personable, and a pleasure to do business with.
Really helpful nothing was too much hassle thank you
As usual, Hays were excellent. I told Claire where we would like to go in Cuba, city and beach holiday and she very quickly produced an itinerary to my specifications. The hotels she has found look more than excellent with private transfers throughout and going from Manchester airport on the dates that we wanted. Have to say this was much easier than trailing through brochures trying to match what I wanted !!
Fantastic customer service. Nothing was to much trouble they found better deals and alternatives, offered advice and happy to answer any questions or queries we had. If they didn't know the answer they looked into it and came back with the answers. Very quick in replying to emails etc. I would most definitely book through Hayes again and highly recommend them to friends and family.
Lauren at Hayes Middlesbrough was very helpful, informative and quickly understood what our requirements were.
For 4 or more rooms please call our Groups Team on 0800 408 4037.