of our customers leaving a review rated our service good or excellent.
They where very helpfully and pleasant the girl had a young man who was training with her will definitely be going back again
Excellent service from Amy our travel assistant. I didn’t notice that she was a trainee but my husband did. Her approach was very professional and efficient and she certainly knew her stuff. That’s why I have given top marks.
Service was exceptional , got exactly what I wanted and at a great price
Nothing too much bother, really efficient and informative.
Extremely helpful, professional and friendly service
Excellent friendly staff willing to take time and trouble to find the holiday that suits your needs.
received excellent service Sarha did everything we needed and nothing was to much trouble for all of the staff,will book again with them.
We were dealt with very efficiently. Lorraine listened to our requirements and gave us several alternatives to consider. When we went back the next day our holiday was booked smoothly and easily.
Professional and friendly
Excellent customer service. Kayleigh was more than helpful with my booking, despite me having to change my booking to accommodate more people she was professional, helpful and most importantly patient whilst dealing with my request. Will definitely recommend :-)
Fab communication - Listens and understands your needs to create a holiday that is perfect for you
The staff are fantastic and very helpful, I have always booked my holidays with hats travel for over 12 years now and won’t go anywhere else
Keeled was amazing helping me and giving me all the details will use again 5*
Very helpful and friendly
April has been helping us with our holiday planning. She has found out additional details and answering all our questions quickly, then sending answers in a clear email allowed us to make our final plans with ease.
It was good to know that we could visit in person too.
Josh was so helpful I'm booking another holiday with him now!! Amazing customer service!
efficient service as always
excellent got us sorted straight away
Very good service
Very professional service from Ashley she is an asset to the company and the reason why I used Hays Travel.
Left phone off hook and as she lives close came to tha house knew I was on my own and not very well so kind of her
The travel agent was very helpful. We have just come back from the holiday to Porta Del Cruz and it was amazing, everything she said it would be.
So well done to her for helping us .
Mel at peterlee was so helpful and found exactly what we wanted
Excellent service , very happy with Tanya who was very professional and made us very welcome and we had a good laugh at the same time . Took us through a lot of possibilities and ended with a sale . Great,,
good attentive service.
Helpful, polite and friendly.
Polite, friendly & very helpful
We received excellent service from the team in Ferndown shop
Will be back to book my summer holiday staff lovely
For 4 or more rooms please call our Groups Team on 0800 408 4037.