of our customers leaving a review rated our service good or excellent.
The service I received from your travel consultant Sandra Millar who goes that extra mile to advise you on what you require .
The girl who served us was extremely professional and excellent at her job.
The agent, Hayley, was great, her knowledge and advice was very helpful and appreciated.
Not as attentive once they had booking
the effort of Kristen to sort out what we required was very much appreciated nothing was too much trouble thank you
realy good service and help
Many times with jays travel and still get excellent service. Thank you to all the.staff that gives me a great.holiday at the.right price thank you
Allison was very helpful as always (Jarrow branch)
Your young chap was very helpful, I said I’d checked it out on the internet before I called in your branch so he gave me a little discount (I couldn’t remember the exact price it was on the Internet so I booked it with yourselves. When I got home I re-checked the on-line quote and it was £60 cheaper. I was miffed with myself for losing out to the sum of £60!
Great service and thorough planning
Lucy was brill and very patient with our requests!
Always good to go through hays for our travel arrangments
Excellent service as always staff were amazing finding us our perfect break.
Iv been using hays travel in seaham for about thirty years now the staff are always helpful and professional and always willing to help and always give me that personal touch by remembering myself and family and our holiday likes and dislikes helping us to have lovely holidays . Mr a harding
Becky Webster provided a great service, very quick to respond and gave me all the information I needed. I’ve used Becky before for a previous holiday and I will be using her again for another holiday.
Excellent service. Would certainly use you again.
Very friendly and helpful
Fast and easy
Amazing customer service from Michelle always there to help would recommend to anyone everyone, they don't rush and there to help with anything you need
We never use anyone else. Even though we were quite vague about where we wanted to go we were found just the right break with amazingly low priced flights
Our third holiday this year arranged by Steve.
He`s excellent, very available, great attention to detail.
From contacting Ruth about booking a holiday to actually booking it and completed there was nothing but experience, information, helpfulness and friendliness given to us. What more could one ask for!
Justine was a star from start to finish and sorted everything really quickly and easily. Took all the hassle away from me
Fantastic service catered very much to the holiday we requested. Kassandra fulfilled all of our requirements to the T! The customer service from Kassandra was second to none, a pleasure to have booked our 2019 holiday with her assistance.
Great service and staff who take time to make sure everything is right for you. Many thanks
Great customer service
Becky was lovely and talked us through the options and answered all our questions. She even answered the kids questions too and was very warm and friendly which is an asset many people don't have
Very helpful and thorough
Very efficient and responsive service
For 4 or more rooms please call our Groups Team on 0800 408 4037.