of our customers leaving a review rated our service good or excellent.
Clare at the Ellesmere Port office was excellent very informative notthing was any trouble Iwill do all my travel with her in the future
Excellent service found a fantastic deal will use again and recommend to family and friends
Excellent service kind and helpful
Tracy is very knowlegable and nothing is a bother to her. As are all the staff at the south shields branch, i wouldnt go anywhere else
We have used Hayes’ travel since they took over from Bath Travel who we had been with for many years. The service we have received has remained excellent. We had two hours with a staff member who suggested Nerja as a resort we would like. We have been going there for the last 6 years we enjoyed it so much. Thank you.
Excellent customer service as usual
Absolute fantastic. 100% commited to getting what we wanted, worked around the clock with constant updates - will use again
We knew exactly which hotel where we wanted spend a holiday, our dates were flexible. Easy to sort you might think but not so. I will not fly at inconvenient times. The lady at Hays worked hard an came up a package at a great price. A better price than I could have achieved on line where I have usually booked our trips. A good place to do business.
Natan extremely helpful , as always.
The lady I spoke to on the phone was very helpful & polite
Great service with expert knowledge
Danielle Shead answered all my questions to my complete satisfaction.
Paper work for the holiday all arrived today less than twenty four hours later.
Always ready to help with a smile and advise as to the hopefully get the best option.
Great first class
Listened to what i wanted and delivered within budget
Every time we book with the branch in Hexham, we are delighted with the friendly, efficient service. this time it was Amy who served us. Thank you.
DO NOT ASK AGAIN or I WILL change travel agents
Was very happy with the customer service excellent
Tracy was very helpful and went out of her way to help.
I had been looking to book my own on line but she found exactly what I was looking for and for my next break, Hays will be my first stop.
Julia from Washington store was great
Brilliant service. Rep knew exactly what we required and made sure we got it.
Excellent help choosin holiday. Good knowledge and nothing was too much trouble even placing hotels distance wise from where we knew. Managed to book with ease. Thanks
Brenda was very helpful and sent us a few choices to find us the holiday that was right for us and within our budget : ).
very helpfull and very knowledgeable
I always receive an excellent service from the Oswestry branch,
We were able to book our upcoming holiday with a friendly member of staff who listened to what we wanted and then used her knowledge to provide us with a good value for money holiday.
Very friendly, efficient, knowledgeable - all we could ask for!
Nigel was perfect. Polite, helpful & informative. We booked our hols with Viking for2019. Nigel was excellent.
Caroline Metcalf always goes the extra mile to find the perfect holiday for you. Thank you
For 4 or more rooms please call our Groups Team on 0800 408 4037.