of our customers leaving a review rated our service good or excellent.
Excellent service from friendly and helpful staff, in particular the Manageress Rachel
Its always a pleasure to go into Hays Travel Agents as all the staff are
so friendly but also efficient. They always find holidays that suit us. Thank you.
Yet again Amanda arranged our holiday with superb service, from advising us what was available to booking it. She is a credit to your company.
An outstanding service!
Denise provides an excellent service with knowledge and experience.
Several members of staff were so helpful, All our queries were answered politely and with patience. To be honest every time we have been in the Hayes Travel we have has superb service, Thank you.
Carrie was very good at both dealing with our enquiry and offering a very quick response and answered all questions raised prior to booking.
Excellent friendly professional service
Everything was dealt with very efficiently
I received excellent service from Charlie with booking our Lapland trip. She was knowledgeable and very helpful.
As usual very pleasant customer service
As always, great professional service. The process is always smooth and timely, The friendly staff make it a pleasure to bring our custom to you, and to recommend Hays Travel to our friends,
I received when booking my holiday could not have been better. I would recommend you to my friends.
We had very good service from Sharon who helped us to book our holiday. We always book with hays travel as we always get excellent service
Helen was absolutely fantastic. I was clear on what I was looking for and she researched and came back with the best possible deal, there was no pressure or hard sell. I’ve not used an agent for over 15 years as always used Expedia or other online platforms would definately come through Helen again.
As usual, brilliant service from Sarah.
Nothing is too much trouble. Sarah will always go that extra mile.
Thanks again Sarah.
We were very pleased with the service.
Excellent service, the information that was requested was available promptly and concise. Would recommend Hays Travel to my friends and family always.
Very helpful. Good at their job. Listened your requirements and delivered the goods without any fuss.
Leeanne was knowledgable, patient and a credit to Hayes travel. A great reason for us to book this holiday and future holidays with Hayes
Not a customer and never contacted your company but receiving emails.
The usual first class, friendly and welcoming service from the Hays Branch in Jarrow and particularly from Chloe who also makes us feel that we are "special" customers.
As ever, the service we received from the staff at Hays Durham was second to none. Very friendly, efficient and always strive to give you just what you are looking for and very rarely fail to do so.
We look forward to many more visits to the branch. Thank you Chloe, and the rest of the team. Nice coffee, Rachel!!
Great service, personalised and professional.
Fabulous service as always
Booked our holiday for next may yesterday. The young man was called Lewis. He is a credit to hays travel. He was so helpful and found us a brilliant holiday. I will recommend him to anyone I know thinking about booking a holiday to have a chat him.
Excellent service as always
Excellent communication and helpful, friendly staff.
Helen was very helpful and she went out of her way to help me, lovely friendly professional staff. 😎
Emma was very knowledgable and helpful. Very satisfied.
For 4 or more rooms please call our Groups Team on 0800 408 4037.