of our customers leaving a review rated our service good or excellent.
Adam was fantastic and offered lots of different options for us to think about great service
Absolutely phenomenal! So much help
Excellent service from Rachel Harrison in Brighouse Branch. Wouldn't hesitate to go back and would recommend Hays Travel.
The usual good service from the cruise department
Staff very helpful & proffesional
The service was excellent. Samantha was lovely and my holiday was booked in no time at a great price. She had also holidayed in Olu Deniz so it was nice to share our thoughts about the resort. Will be back to book my next holiday with Hayes.
Bella was extremely helpful and had good knowledge of the area. Fantastic customer service. I will be booking with Hays Travel again.
Very efficient we explained what we wanted and within a short while cruise etc all booked and payed for. We are very pleased with the service we got. Well Done Hays Travel.
I was very impressed by the way Laura White dealt with booking of my holiday
to Italy in September. I am someone who hesitates to book arrangements on line
myself so I appreciate the advice and expertise that Laura gave me.
friendly staff very helpful always go back nice to see a frendly face.
Sue who helped us was very helpful. She had great knowledge of the holiday that we booked.
Redcar branch, Shelby thanks for your efficient friendly service.
Very helpful nothing was a bother, friendly and we will use the shop again.
Brilliant as always - really looking forward to this holiday as we have stayed at the hotel before and its brilliant - thanks Dawn!
Sarah went through all options available to obtain the best possible cabin and price for us.
We could not fault our expirience we would definatley book with you again Thank you sarah
I didn't have to wait to be attended to. Leanne Lethbridge handled the booking in a most efficient and courteous manner; she and her colleagues were very knowledgeable and helpful. The documents arrived very quickly.
Excellent service will definately use you again.
Megan got us everything we wanted and needed. My mobility in not brilliant so dhe really put herself out to find us a place near the seafront so i wouldnt have to walk far..
Rob at the Ashington Branch was very helpful arranging our Holiday.
Staff friendly and helpful. I always feel I have been given good advice and very competitive prices.
Sonya is always so friendly and her knowledge is fantastic! I think I asked at least 20 questions and she had an answer for all of them. I have always reccomnded Hays Tracel in Salisbury to my friends and family. We are lucky to have them as they really do support people with booking the best possible holiday.
Very pleased with the service from Rhiannon at the Sherborne branch.
I give details of what we are looking for with price range and she always comes up with perfect holiday .
Recbecca explained that she was an apprentice and had limited knowledge of the area we were considering going to but this did not worry us. She told us that there were plenty of other staff members who could help if needed. I would personally like to say how happy we were with the help and assistance from not just Rebecca but all the staff at the Tiverton Branch. They were all very professional and helpful even when we couldn't make up our minds.
Only one comment to pass on from our experience and this is not Hays or the branches fault but the Tour Operators and that is the lack of brochures. I am a techy and have access to the internet but I still like to browse through brochures, so please Tour Operators, I know there is a cost but please continue or reintroduce holiday brochures.
The consultant showed me a range of holidays and nothing was too much trouble.
Very happy. Thank u.
The service was as usual excellent, the staff were very helpful and cheerful.
Always very pleasant staff & very helpful.
For 4 or more rooms please call our Groups Team on 0800 408 4037.