of our customers leaving a review rated our service good or excellent.
Claire was a pleasure to deal with even though we changed our mind and dates more than once it was never a problem, she offers a bespoke holiday booking experience . We have already booked holidays with Claire and will do so again ,we have had no hesitation in recommending her to others
Seen straight away, price matched and holiday all booked within 30 mins. Lovely friendly staff
A very good service from Jackie as always. Thank you
second holiday now booked at hays branch consett and once again thanks to abbie for her help and good advice
Great service and attention to detail from Sara.
Grear last minute deal found for me and my wife
I will be coming back to book my summer holiday thanks katie
Wanted a reasonable holiday excellent service
Hi the lady called Jane from the white Rose shop was excellent , very friendly very helpful and polite
Claire was excellent and very pleasant she found exactly what I was looking for , highly recommend Claire to anyone
The girl was amazing x
Sarah was outstanding and provided a swift, comprehensive response to my initial query ultimately resulting in us booking with Hays.
Her personal touch, knowledge and innate customer service ability lead to the dream break at Disneyland Paris being booked for our special occasion.
Thank you so much.
The service from Becky Sharman was excellent, can't comment on anything else yet as not received any travel conformation and not been on the holiday yet.
Very efficient, we have used Hays before and are still lmpressed. Thank you.
friendly, attentive and knowlegable. would definitely use again and recommend to friends and family
Lauren, from the Torquay Store was very helpful, patient and thorough. She was very pleasant to deal with and found exactly what we were looking for. Thank you
Fantastic customer service from Sian.
Sue the lady who dealt with our booking was excellent, knowledgeable polite and extremely pleasant. It came as no surprise to hear the plaudits on Look North last night. Well done Hays Travel!
As i entered your shop I was met with smiling faces which is always a good sign. I was dealt with in a lovely but professional manner and my requirements were met
In fact I could not of asked for much more. With this being my first time booking a holiday through Hays Travel as I usually book online it was nice to have contact with another human and not a screen. I will definitely be using Hays again
Contact was brilliant and everything I asked for was delivered
Karen Whitmore is very good at what she does.
I use this same travel consultant every year and she always provides a very professional service. She is efficient, pleasant and always finds a holiday we are 100% happy with.
Served and greeted by a lovely young lady. She was more than helpful. Her advise was more than useful. Would use this company again.
we had a very pleasant. experience once again with excellent customer service always very helpful and friendly. Thanks Jodie and good luck for the arrival of your new baby
Katie was very efficient and found us the best deal for Las Vegas
very helpfull and friendly service.
Service was quick and organised.
Steffen very helpful
Very efficient thank you
friendly, good service.
For 4 or more rooms please call our Groups Team on 0800 408 4037.