of our customers leaving a review rated our service good or excellent.
we found laura who booked the holiday for us very helpful. we will be booking again thank you
very efficient and helpful service
Excellent and great information provided by Ray at Southbourne
The booking process was made easy by the friendly, helpful knowledgeable staff. Nothing seemed to be too much trouble for them to ensure the holiday matched or exceeded my requirements.
Pauline in Winton was her usual efficient self giving the excellent service we have come to expect from Hays travel.
Great service. Would definitely come back because of Cheryl and her knowledge
Chloe was very helpful, even though it was at the end of the day she took the time to give us some great advice
Very professional, returned calls when promised, extremely helpful
Very helpful and friendly
I was very lucky to be Evelyn's first customer at Hays Travel
She was very helpful and dealt with the entire booking quickly and efficently
Thank you! I'll be back
Kind regards Cesca Haskins
couldn't do enough for us
Excellent customer service. Called back with better flight times and even completed all the details whilst I was able to continue working and called me back as soon as it was completed A*****
Always a pleasure to deal with Tisha at St Thomas Branch, she is very helpful and polite
Same great service I always recieve. Thanks.
Friendly and efficient
The travel agent we dealt with was confident and knew her job........this gave us the confidence that the holiday we were buying was right for us and worth the money. She wasnt use to working in this branch of Hays travel
your agent was really good giving good explanations to us very friendly to use all in all excellent
The girls where lovely and really helpful I’m looking forward to our holiday and will recommend you to all my family & friends what I really liked the assistant said she let the holiday rep know it my husbands birthday and I booked this holiday for a surprise so they can make a fuss too this is a thoughtful and nice thanks again
Good customer service.and polite. I knew what hotel etc I wanted and the best and cheapest price was worked out for me.
The customer service was excellent when I booked my Turkey holiday every thing was double checked the flight options everything..
Fantastic service, very quick at dealing with our requests and a wide range of options for hotels and flights. A big thank you to Chloe, will highly recommend to others and will be using Hays Travel again. Now just looking forward to our trip to Krakow!
Excellent service from everyone at Hays Travel in Heswall. Very helpfull and attentive, very friendly team would highly recommend them.
Very good assistance given with our holiday booking.
Staff friendly & helpful..did what they said they would..this is always good.
Even though we chopped and changed our minds (a lot!!), Danielle was as enthusiastic, helpful and informative throughout as always !!
5 star service from the very knowledgable Lesley . The whole team make it a very pleasant experience as soon as you walk through the door which is why I come back time after time . Keep up the good work
Very good service always polite
Excellent, our travel consultant Ruth was knowledgable and experienced within the field of travel. She knew what we wanted and had arranged for qote within 20 minuets for our holiday traveling to Australia including internal flights and accommodation at a great price . My husband and I are delighted with holiday and the service we received from Ruth.
Still waiting my documents to be emailed however only booked on. sunday
For 4 or more rooms please call our Groups Team on 0800 408 4037.