of our customers leaving a review rated our service good or excellent.
Good and helpful staff
TinaJan and Annette, who have all booked holidays for us, are always extremely welcoming, friendly, helpful and efficient. They always go the extra mile without flinching!
Jill was fantastic (Newcastle office). Really helpful and patient. She got me prices and deals really quickly
Excellent service and help we were explained everything about holiday
Excellent service as always at Hays Travel. Had emailed Jade beforehand with details of holiday we liked the look of. Jade sent back all the details we had asked for and so went into the store the next day and booked straightaway. Can never fault the service.
All the staff lovely just so nice and helpful
Thanks for all your help Leanne!!
Elaine is very efficient and helpful
Brilliant found a holiday for us very quickly .looks great can't wait to go becc a was very helpfull .will use hays travel again
Very helpful staff and a promo reply to my inquiry
All sorted with no problems quick and efficient
The service was very good
Katie is the best travel agent and megan was great too
Thanks girls love u xx
The service excelled what I was expecting
Susan Grosvenor who dealt with our holiday was amazing. She listened to my requirements and requests and found a great selection of holidays for us to choose from. She was very friendly and professional, and her communication was brilliant. This is the first time we've used Hayes but will definitely use them again in the future.
Very helpful and came up trumps on my holiday x thanks again
Jemma was extremely efficient and made booking our holiday a really exciting experience.
I have used hays travel in fulwell on many occasions and dealt with kirsty, she is pleasant knowledgable, professional and definatley goes the extra mile to get the special holiday we are all looking for I cant thank kirsty enough
Excellent service, staff were very quick and friendly. I managed to get the perfect holiday to Croatia at a great price!
debbie allways goes above and beyond in her job as do the other staff definatly a credit to hays is the keighley branch
Helpful and informative service and brochure.
Very helpful and informative
Very good service friendly highty recommended
Staff realey really helpfull very knowledgeable allways book with hayes
Marie handled our requirements in a most competent manner and to our complete satisfaction. We will recommend Hays Travel to family and friends.
Always pleased with the service from Seaham branch. Kim went out of her way to make certain we got what we required.
Such a caring and professional team, will look after you to get the best holiday to suit you.
Feel like we are going to see friends when we book our holidays which we have done over the years.
Will look forward to booking our next holiday with Richard and his team
Thanks again and keep up the good work 😀👏
Very helpful Rachel.
Really friendly service - called back when they said they would. Great advice about the trip I've booked. Really impressed - first time I've made contact with this company (Halifax branch) and wouldn't hesitate to recommend. I think I'll be using this firm again! 5 stars!
For 4 or more rooms please call our Groups Team on 0800 408 4037.