of our customers leaving a review rated our service good or excellent.
Couldn't ask for anything else.
Really great help
What a lovely Lady
she was so helpful nothing was to much trouble for her
Regards Keith and Irene Lloyd
I visited your Killingworth branch and was assisted by a young lady by the name of Jamie. Jamie managed to find my ideal holiday at a very competitive price.
Jamie was polite, efficient and very professional in her approach, a real credit to Hayes travel.
Outstanding service the lady that helped us fined a holiday was amazing went out of her was to ensure we found the right holiday for us thank you very much will use hays travel again
I was attended to by a very pleasant young lady by the name of Jamie.
Jamie was extremely helpful in assisting me find a suitable holiday, she was very polite, efficient and extremely professional in her approach, a credit to Hayes Travel.
Thank you .
As usual ,fantastic service second to none ! I went in to get some assistance with a matter arrising from a holiday over a year previously, and left having received great advice and help, and unexpectedly booked a bargain prices trip to las vegas !!! I wouldn't go anywhere else , for customer service, great advice and superb value holiday deals . Thanks again.
Julia was really helpful and knowledgeable about the resort and our travel arrangements.
Absolutely amazing service from Emma. First time using Hays and would definitely use you again.
Very friendly extremely helpful and knowledgeable can't complain about anything
Went above and move in finding us a lovely holiday
Richard Davies of the Hays Office in Midhurst was most patient and diligent with me to find the best answers for my holiday questions. I was most grateful.
Every time we visit the shop we receive a warm welcome.
Our experience booking our trip has been handled in a professional way. Lisa and the ladies are awesome!!
Was really helpful and found us the holiday we was looking for would definitely recommend hays travel
I can not fault Hays Travel Middlesbrough, I seen an offer on Facebook for a holiday but wanted to change hotels rather than use the ones suggested. I must have asked a thousand different questions and becca couldn’t do enough for us and got back to us very quickly each time and would definitely recommend them and would not hesitate to book my next holiday with hays. 10 out of 10
First class service as always
Thank you Kirsty x
Rick is one of the rare people who is able to put himself into the clients' minds. He gives them all his attention, ideas, and help, no matter how long it takes, to find the right everything for the right holiday.
Thank you so very much, Rick!!!!!!
I spoke to a lovely girl who was very helpful and patient with my booking. She tried to get me the best deal and I am very pleased with my booking
We have booked holidays through "Hays Travel" on a few occasions and cannot fault their enthusiasm to give you all the help you need. Although it may be business, it's fun business. It's like being sat with friends. If it was not for the fact they had to work it would be worth spending the day there just for the fun.
Well worth their weight in gold. Shame I could not afford more holidays.
Nick was very helpful
Excellent service as usual from the Highcliffe branch.
Had lovely service from Jessica and glad I found a holiday at the right price
Additional info via email as promised the following day, thank you.
The ladies at the Palmerston Rd branch couldn’t have been more helpful, polite and friendly. Very pleased with the service.
Carmel was great she listened to what we wanted and gave helpful advice and completed the holiday there and then. She was friendly and professional. We used Hayes last time we went on a holiday and just wouldn’t go anywhere else now. Thank you
Mixed feelings - first person (one of your own staff) that we spoke to was very damning of one of the cruise companies that we were considering travelling with (not the one that she was representing). Although she did give us a very good deal on the company that she was helping to represent. We appreciate constructive advise in order that we can make a considered choice, but this was biased. The second person that we spoke to was very helpful and gave advice on both companies, and suggested if we wanted to try a company that we hadn't been with previously it would be better to take a shorter cruise rather than the 14 day one we were considering. We received the same deal but felt more comfortable booking with the second Hays rep.
Great service and excellent price
Lewis was very thorough and succeeded in finding a flight to enable us to complete our booking to our preferred destination.
Like the renovated Birtley premises BUT it definitely needs a window blind for protection from afternoon sun.
Brilliant service from Natalie as always. Smooth and hassle free
Katie was extremely helpful and professional finding my family a perfect cruise that ticks all the boxes! Fantastic service!
Thank you so much for your help !
Excellent day at Bournemouth Pavilion. Well done Hays Travel!
For 4 or more rooms please call our Groups Team on 0800 408 4037.