of our customers leaving a review rated our service good or excellent.
First class friendly service.
I contacted hays Travel Facebook page as I wanted to book a city break for my 30th birthday next year and was contacted back very promptly by a woman called Nicole.
She was brilliant and very helpful in order to get us the best hotel close to things we want to go to and look at, at a competitive price.
She was equally as helpful in store when I went to book it.
Would highly recommend hays and would happily recommend Nicole for her customer service.
EXCELLENT SERVICE GOT A WEEKEND THAT WE WANTED VERY FRIENDLY STAFF AND PERFECT SERVICE FANTASTIC
Expert help to find the best package
Very very good and kind staff I was very happy with all my booking
Brenda sorted us out as usual
excellent friendly service
Service no different than every other time I have used Hays Travel Topsham - welcoming, helpful, knowledgeable, friendly - thank you Andrew.
We were taken through the various options and chose the best suited to us. Agent was as good as you will get. Liked Pickering offices. I will use this office for all my holiday. Best regards, Robin Negus.
Kate listener to everything we asked if her
Sandra was excellent as usual
Superb service in every aspect of the booking
Excellent service from knowledgeable, friendly staff.
very pleased with the service Ellie did everything I asked for and more thank you so much
As ALL WAYS WERY HELPFULL AND POLITE,
I have to say, i've been using travel agents for over 30 years and found Claire Mitchell to be head and shoulders above the rest. She is a consummate professional, who delivers outstanding customer service and really adds value.
We will definitely not go anywhere else from now on.
Thank you Claire!!
The staff are very friendly and extremely helpful especially helping me to find our first cruise for next year.
Most helpfull staff, able to give a realy personal service to fit requirements.
Once again the staff were knowledgable and able to find the ideal holiday package.
Very polite and friendly and helped us to find the package for us.
The staff in Hayes at crook are always really helpful and go out of their way to help.
Lea’s is was absolutely fantastic, I told her where I wonted to go an what dates I could travel an the price I had already been given on the internet, she found us the everything we wonted an beat the price !!!! Her costomer service skills were fantastic, so sad that it was her last day at hays
Another friendly and efficient service from Charlotte.
Got the personal and prompt attention I have always experienced here
Charlie was very helpful and informative and helped me find a good deal, will definitely use again.
Claire booked our holiday for us and she was amazing. She covered everything and gave us lots of options and was very reassuring.
Brilliant friendly staff well pleased
For 4 or more rooms please call our Groups Team on 0800 408 4037.